Ratings based on 22 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Apr 2024 on Hotels
Comment from Hotel Management
30 Oct 2024 by Asyraf Asseri, Hotel Management
Dear Valued Guest, thank you for taking the time to share your feedback about our hotel. We are happy to know that you were satisfied with the service you received. Your kind words are a great motivation for our team to continue delivering excellent service. We look forward to welcoming you back to our hotel in the near future.
by A verified traveler
Posted 14 Jan 2024
Comment from Hotel Management
30 Oct 2024 by Asyraf Asseri, Hotel Management
Dear guest, Thank you for choosing to stay with us at De Palma Shah Alam Managed by The Blanket Sdn Bhd. Thank you for your time to write this review, We apologize for this bad experience. Your remarks are well noted and we personally will make every effort to remove all shortcomings as soon as possible. We will try the next time to be more than expected. We appreciate your feedback as it enables us to improve our standards. We look forward to welcoming you back to our hotel in the future :)
by A verified traveler
Posted 10 Nov 2023
Good nice place
Comment from Hotel Management
30 Oct 2024 by Asyraf Asseri, Hotel Management
Dear Valued Guest, thank you for sharing your feedback. We sincerely apologize for any inconvenience you experienced during your stay. Providing a comfortable and pleasant environment for our guests is our top priority, and we regret that we did not meet your expectations. We truly appreciate your kind words and are thrilled to hear that you had a wonderful experience during your stay with us. We wish to welcome you again as a guest.
by A verified traveler from KUANTAN
Posted 6 May 2023
Very good
Comment from Hotel Management
30 Oct 2024 by Asyraf Asseri, Hotel Management
Dear Valued Guest, thank you for sharing your feedback. We sincerely apologize for any inconvenience you experienced during your stay. Providing a comfortable and pleasant environment for our guests is our top priority, and we regret that we did not meet your expectations. We truly appreciate your kind words and are thrilled to hear that you had a wonderful experience during your stay with us. We wish to welcome you again as a guest.
by A verified traveler
Posted 3 Oct 2021
near to the saturday night pasar malam & other shop also in walking distance only
Comment from Hotel Management
30 Oct 2024 by Asyraf Asseri, Hotel Management
Dear Valued Guest, thank you for sharing your feedback. We sincerely apologize for any inconvenience you experienced during your stay. Providing a comfortable and pleasant environment for our guests is our top priority, and we regret that we did not meet your expectations. We truly appreciate your kind words and are thrilled to hear that you had a wonderful experience during your stay with us. We wish to welcome you again as a guest.
by A verified traveler
Not quite happy
Posted 23 Mar 2021 on HotelsComment from Hotel Management
30 Oct 2024 by Asyraf Asseri, Hotel Management
Dear Valued Guest, thank you for sharing your feedback. We sincerely apologize for any inconvenience you experienced during your stay. Providing a comfortable and pleasant environment for our guests is our top priority, and we regret that we did not meet your expectations. We truly appreciate your kind words and are thrilled to hear that you had a wonderful experience during your stay with us. We wish to welcome you again as a guest.
by A verified traveler
Posted 14 Feb 2020
A very good hotel to stay
Comment from Hotel Management
30 Oct 2024 by Asyraf Asseri, Hotel Management
Dear Valued Guest, thank you for sharing your feedback. We sincerely apologize for any inconvenience you experienced during your stay. Providing a comfortable and pleasant environment for our guests is our top priority, and we regret that we did not meet your expectations. We truly appreciate your kind words and are thrilled to hear that you had a wonderful experience during your stay with us. We wish to welcome you again as a guest.
by A verified traveler
Posted 4 May 2019 on Hotels
by A verified traveler
Posted 8 Apr 2019 on Hotels
by A verified traveler
De Palma Shah Alam.. SATISFIED
Posted 5 Apr 2019 on HotelsOverall it was good and I am really satisfied. After the renovation completed, it seems better than before.
Well..its just that I think the Breakfast coupon can be allocated according to the number of guest occupying the room. Coz I have 4 pax in total, but only given 2 coupon per room. Which means only 1 person got the free breakfast, and the other one had to pay for breakfast.. well kinda an upset a bit.
