Ratings based on 60 Verified Reviews

4.3 out of 5
87% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 6 Sep 2024
Best of Lombok accommodation so far!! Our garden view room was set amongst tropical flowers and birdlife, spacious and clean. The ocean view villas just in front were stunning with individual tiny pools and loungers facing the ocean, but we loved our private and beautiful room one row behind (no.15). My favourite was the outdoor private shower, with flowers and birds. The staff were excellent, food the best on our trip to Lombok We enjoyed snorkelling at the Three Secret Gilis, lots of fish and a turtle, but if we’d had more time would have definitely spent the extra for a trip to a better snorkelling spot as suggested by our guide.
4 out of 5
by A verified traveler

Very secluded

Posted 26 Apr 2019 on Hotels
Location is very secluded and beach is not good for swimming. Be prepared to be locked in the resort as nothing else is around. Staff is very helpful and tried their best. No wind surfing. Apparently the equipment has not been usable for a number of years
Comment from Hotel Management
2 May 2019 by wayan, Hotel Management
Dear Guest, Thank you for your review, our location is secluded area and very suitable for relaxing. we do apologize regarding the wind surfing, we actually provide in our dive centre, since we seldom get booking from the guest for along time for wind surfing so that way our equipment can't use anymore
3 out of 5
by A verified traveler

Very secluded

Posted 20 Apr 2019 on Hotels
If you are looking for a place for R&R, don’t mind being “locked in” for the whole stay and having scatchy wifi connection then Cocotinos is a place for you. You might want to stock up on snacks and drinks before arriving at the resort as otherwise, the closest minimart is about 2.5k away. The staff tried their best to make sure your stay is enjoyable.
Comment from Hotel Management
24 Apr 2019 by sriwidani, Hotel Management
Dear Guest, Thank you for you review, yes our area is secluded and suitable for relaxing, regarding the wifi, we will look after to this point to improve our service to the guest in the future Best Regards, Ni Wayan
5 out of 5
by A verified traveler from Washington DC

Posted 24 Jul 2018
Location was quiet and relaxing the staff was very friendly the food was great the beach was clean and relaxing
Comment from Hotel Management
25 Jul 2018 by Ni Wayan sriwidani, Hotel Management
Dear Jonny, Thank you for your positive review, glad to hear that you enjoy your stay with us we wish to welcoming you again in your next holiday to Lombok Best Regards, Cocotinos Management
5 out of 5
by A verified traveler

Posted 21 Jun 2018 on Hotels
Comment from Hotel Management
22 Jun 2018 by ni wayan, Hotel Management
Dear Daniel, Thank you for your review Regards Cocotinos Tean
5 out of 5
by A verified traveler

Great journey and nice place

Posted 6 Mar 2018 on Hotels
Great place, very nice and attentive staff. Clean premise in the middle of the nature. Nice expeditions to make around to the South west gilis or mekaki beach. Overall very postive and 100% recommendation!
Comment from Hotel Management
8 Mar 2018 by Ni Wayan , Hotel Management
Dear Nicolas, Thank you for your kind review, we are happy to hear that you and your family enjoy during your stay with us Thank you very much for recommendation and hope to see you again on next holiday to Cocotinos Sekotong Lombok
4 out of 5
by A verified traveler

Posted 4 Jun 2017 on Hotels
The place is pretty secluded and far away from main tourist area, good if you prefer to be isolated. The staff is very friendly. However, they need to pay more attention on housekeeping though. It was really nice that our room was set up with flower decoration on the bed, etc, but the staff overlooked to clean up the sofa bed and other furnitures before the guests' arrival. The room has probably been vacant for quite some time that the bedsheet was dusty and spiderwebs were already covering some areas. The cups and glasses were stained.
5 out of 5
by Yvette

Posted 25 Apr 2017 on Hotels
Very classy high end resort in a secluded area. We were treated great by staff from check in to check out. Beautiful private beach and private snorkeling and scuba right from the private dock.
4 out of 5
by Michael

Relaxing isolated getaway

Posted 6 Jan 2017 on Hotels
Places is very relaxing, nothing much around in way of cafes you have to use hotels which the food needs a make over gets very boring when they run out of everything all the time. Internet is terrible so don't expect connectivity but that is why we went, slept, relaxed and snorkelling, staff were friendly activities need upgrading nothing they state on website works or is either 20 year old, snorkelling is ok, much of reef is dying but still worth a snorkel.
5 out of 5
Recommended
for Families
by A verified traveler from Tasmania, Australia

A small resort in a quiet area.

Posted 10 Jul 2016 on Wotif
Pros: The friendly staff and family friendly atmosphere. The Indonesian food was very good. The rooms very clean & comfortable. Huge bed too.
Cons: The western food was so-so & cocktails often odd (Muslim barstaff can't taste their work). Wifi was slow. TV reception not great. The shower salty
Location: No nearby towns, bars or nightlife. Plenty of opportunities for snorkelling and diving. You can hire scooters but expect old / battered
This small resort had a family-run feel. The staff were very friendly and overall a great experience. The area is very quiet - don't expect any night life, other than the hotel bar / restaurant. The rooms were clean and pleasant, the beach was nice. The in-house dive shop was not doing much because of the big End-of-Ramadan festival, but the snorkelling gear and scuba equipment seemd to be in decent condition. This is definitely a family orientated place. The snorkelling at nearby islands (boat and equipment arranged by the hotel staff) was good. The pool was nice / clean. The staff are mostly Muslim, so they can't taste the cocktails (hence some strange interpretations of classics, heh). The "bacon" and "ham" is all actually beef (i.e. no pork), but it really didn't matter to us. We hired scooters (relatively expensive at 150k rupiah per day, for rather old / beat-up machines) and explored the environs. There are some amazing beaches for surfing thereabouts. The locals were universally friendly.