Ratings based on 49 Verified Reviews

4.0 out of 5
92% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 1 Oct 2023
Overall, satisfied.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Dec 2022 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Sep 2022 on Hotels
3 out of 5
by A verified traveler

Posted 13 Jan 2021 on Hotels
House keeping missed out my room in one of the 5days stay.
Comment from Hotel Management
18 Jan 2021 by Nurul, Hotel Management
Dear valued Guest, Thank you for your comment. We are very sorry for your bad experience. We will take appropriate action to address the problem your raised in relation to housekeeping & prevent future occurrence. Warm Regards Nurul Senior Front Office Asst
3 out of 5
by A verified traveler

Ok

Posted 13 Jan 2021 on Hotels
Would be better if breakfast is available
Comment from Hotel Management
18 Jan 2021 by Nurul, Hotel Management
Dear Valued Guest, Thank you for your feedback. Please do not hesitate to contact our Management for further improvement of our hotel facilities. For your info, VIP HOTEL Segamat always practice valued for money, relax & comfortable stay. Therefore, we are sincerely apologize for any inconvenience caused. Thank you & Warm Regards, Dear Valued Guest, Thank you for your feedback. Please do not hesitate to contact our Management for further improvement of our hotel facilities. For your info, VIP HOTEL Segamat always practice valued for money, relax & comfortable stay. Therefore, we are sincerely apologize for any inconvenience caused. Thank you & Warm Regards, Dear Valued Guest, Thank you for your feedback. Please do not hesitate to contact our Management for further improvement of our hotel facilities. For your info, VIP HOTEL Segamat always practice valued for money, relax & comfortable stay. Therefore, we are sincerely apologize for any inconvenience caused. Thank you & Warm Regards, VIP Hotel Management
3 out of 5
by A verified traveler

Terrible service.

Posted 14 Nov 2020 on Hotels
Basically this hotel lobby had no air con and being open door widely big dirty leaf and dust is flushing in. Room do have some smelly and no sanitizing. Worst is cleaner will open your door go in your room in morning even you not check out and indicated "Do not disturb". When i try to put this complaint to lobby the staff react like nothing, told me was accident that all her reaction. i dun see feeling sorry as i was shock by thier staff who rush into my room.
Comment from Hotel Management
17 Nov 2020 by Nurul, Hotel Management
Dear valued Guest, Thank you for your comment. Please allowed us to apologize for your inconvenience experienced during your stay with us. We have acknowledged & definitely will take serious action regarding this matter. Hope to see you again. Thank you & Warm Regards, VIP Hotel Management
5 out of 5
by A verified traveler

Comfy & nice

Posted 6 Mar 2020 on Hotels
Very nice & comfort hotel in a small town.. Felt like stay in 4-5 star hotel.. Food was good & friendly staff.. Only the air conditioning in my room is not too good even already serviced by hotel technician..
Comment from Hotel Management
22 Apr 2020 by Nurul, Hotel Management
thank you for choosing our hotel, we are very happy to receive your review. please do not hesitate to stay at our hotel for the future ..
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Dec 2019 on Hotels
5 out of 5
by A verified traveler

Perfect!

Posted 8 Dec 2019 on Hotels
Really recommended! Perfect like 5 star hotel
Comment from Hotel Management
10 Dec 2019 by FIDA, Hotel Management
Dear Valued Guest, Thank you for your valued feedback. On behalf of VIP Hotel Segamat Management & Team, I would like to extend our thanked you for the good comment. We are really happy to hear from you that you are really happy to stay with us and hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you & Warm Regards, VIP Hotel Management
5 out of 5
by A verified traveler

very good

Posted 6 Dec 2019 on Hotels
The room is clean and tidy. Surrounding area is pleasant. Breakfast is good especially the chicken curry and the nasi lemak.
Comment from Hotel Management
10 Dec 2019 by FIDA, Hotel Management
Dear Valued Guest, Thank you for your valued feedback. On behalf of VIP Hotel Segamat Management & Team, I would like to extend our thanked you for the good comment. We are really happy to hear from you that you are really happy to stay with us and hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you & Warm Regards, VIP Hotel Management
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