Ratings based on 247 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Great place if you have an early flight from Colombo. Takes about 10 mins in the hotels free private taxi service. The buffet was extensive and cooking good. The rooms were spacious and modern with a shower
by A verified traveler
Posted 23 Dec 2024
Comment from Hotel Management
30 Dec 2024 by Kiran Bussari General Manager., Hotel Management
Dear Valued Guest,Greetings from Vivanta Colombo, Airport Garden! Thank you for choosing us and sharing your forthright feedback. It is indeed our greatest delight in coming to know that you had a comfortable stay and enjoyed all the services that the hotel offered. It was a pleasure having served for you. We look forward to welcoming you back at Vivanta Colombo Airport Garden!Warm Regards,Kiran BussariGeneral Manager
by A verified traveler
Posted 11 Dec 2024
Very quiet, more walking areas outside the hotel also good house keeping service. Food is good.
Comment from Hotel Management
30 Dec 2024 by Kiran Bussari General Manager., Hotel Management
Dear Valued Guest,Greetings from Vivanta Colombo, Airport Garden! Thank you for choosing us and sharing your forthright feedback. It is indeed our greatest delight in coming to know that you had a comfortable stay and enjoyed all the services that the hotel offered. It was a pleasure having served for you. We look forward to welcoming you back at Vivanta Colombo Airport Garden!Warm Regards,Kiran BussariGeneral Manager
by A verified traveler
Posted 5 Dec 2024
Comment from Hotel Management
30 Dec 2024 by Kiran Bussari General Manager., Hotel Management
Dear Valued Guest,Greetings from Vivanta Colombo, Airport Garden! Thank you for choosing us and sharing your forthright feedback. It is indeed our greatest delight in coming to know that you had a comfortable stay and enjoyed all the services that the hotel offered. It was a pleasure having served for you. We look forward to welcoming you back at Vivanta Colombo Airport Garden!Warm Regards,Kiran BussariGeneral Manager
by A verified traveler from Kanata
Posted 14 Oct 2024
Comment from Hotel Management
20 Nov 2024 by Kiran Bussari General Manager., Hotel Management
Dear Mr. LeiGreetings from Vivanta Colombo Airport Garden! We appreciate you taking the time to share your rating with us. We look forward to being of service to you on your future visits. Assuring you the best of our service and attention at all times!Warm regards,Kiran BussariGeneral Manager
by A verified traveler
Posted 12 Sep 2024
by A verified traveler
Posted 5 Aug 2024
Best hotel I’ve ever stayed in!
Comment from Hotel Management
5 Aug 2024 by Kiran Bussari General Manager., Hotel Management
Dear Mr. Finch,Greetings from Vivanta Colombo, Airport Garden! Thank you for choosing us and sharing your forthright feedback. It is indeed our greatest delight in coming to know that you had a comfortable stay and enjoyed all the services that the hotel offered. It was a pleasure having served for you. We look forward to welcoming you back at Vivanta Colombo Airport Garden!Warm Regards,Kiran BussariGeneral Manager
by A verified traveler
Posted 1 Aug 2024 on Hotels
Comment from Hotel Management
5 Aug 2024 by Kiran Bussari General Manager., Hotel Management
Dear Mr.Wheeler,Greetings from Vivanta Colombo Airport Garden! We really appreciate you taking the time to share your rating with us. We look forward to being of service to you on your future visits. Assuring you the best of our service and attention at all times!Warm regards,Kiran BussariGeneral Manager
by A verified traveler
Posted 3 Jun 2024 on Hotels
by A verified traveler
Posted 22 Mar 2024 on Hotels
Comment from Hotel Management
2 May 2024 by Kiran Bussari General Manager., Hotel Management
Dear Ms. Thurgood,Thank you for taking the time to share your feedback. While I wish you had a better experience, we failed to impress you this time around. Please accept our sincere apologies for the inconvenience caused during your interaction with our colleague at the front desk. The hotel has outsourced the travel desk operations to a professional transport provider, which is a direct cost to the hotel. At the point of making your reservation, transport did not form part of the package, however, we understand there’s always a better way to express it. Please be rest assured that your comments are taken with utmost seriousness & corrective actions will be taken to avoid future recurrence. We also note your feedback on the breakfast, and we would love to hear from you on your choices that we could include during the next menu change.We understand you have many choices when it gets hotels, but we express our intent to remain your hotel choice for all your future travel. We recommend you avail the benefit of booking in advance and also join our loyalty program for the best rate guaranteed.Appreciate your continuous patronage, and we sincerely look forward to another opportunity welcoming you back soon. Regards,Kiran bussari
