Ratings based on 977 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 20 Nov 2024
Beautiful Room in an awe-inspiring town. Central to all hiking and other activities in Sedona.
by A verified traveler
Posted 18 Nov 2024
The pool area was stunning. Room was spacious and clean.
Comment from Hotel Management
18 Nov 2024 by Ryan, Hotel Management
Thank you, Alison, for the perfect 5 out of 5 review! We're thrilled to hear you found the pool area stunning and the room spacious and clean. Your feedback is greatly appreciated, and we look forward to welcoming you back soon!
by A verified traveler
Posted 17 Nov 2024
Room was clean. Location was good. The room was very dark inside, even with available lighting. Walls were paper thin. I thought the people in the room next door were in my room countless times. In my opinion, the room was not worth the cost. Surprised it had such a high rating.
Comment from Hotel Management
18 Nov 2024 by Ryan, Hotel Management
Thank you, Scott, for your honest 3 out of 5 review. We're glad to hear you appreciated the cleanliness and location of the room. We apologize for the issues with lighting and noise, and we'll work on addressing these concerns. Your feedback is valuable to us, and we hope to improve your experience in the future.
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Ryan, Hotel Management
Thank you, Elaine, for your honest 3 out of 5 review. We appreciate your feedback and are always looking for ways to improve. If you have any specific suggestions or concerns, please let us know. We hope to have the opportunity to provide a better experience in the future.
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Ryan, Hotel Management
Thank you for your review.
by A verified traveler
Posted 13 Nov 2024
The property is nice, easy parking and close to uptown Sedona, we easily walked there.
The room was dark and cave like. Furniture and flooring was dated and the carpet needed replacing. Opening the blinds, helped, but then people walking by could see in, since we were on the ground floor. We asked to be moved, but the property was full and they couldn't find another room for us. I wouldn't stay here again.
Comment from Hotel Management
14 Nov 2024 by Ryan, Hotel Management
Thank you for your review. We apologize for the negative experience that you faced during your stay. Our team takes your feedback seriously, and will work to address these areas.
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Ryan, Hotel Management
Thank you for your review.
by A verified traveler
Posted 12 Nov 2024
Views were lovely and the rooms were nice.
Not enough parking, would have liked for your room to have a designated spot number near your room so you didnt lose a spot and have to walk the grounds. Lots if stairs to room no elevator. Kept finding fire aunts in our room.
Comment from Hotel Management
14 Nov 2024 by Ryan, Hotel Management
Thank you for your review. We apologize for the negative experience that you faced in your villa. Our team values your feedback, and will work to address these areas for further improvement.
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Ryan, Hotel Management
Thank you, Jessica, for your feedback. We’re sorry to hear that your experience wasn’t entirely satisfactory. Your comments are important to us, and we’d love to know more about how we can improve. Please feel free to share any specific concerns or suggestions.
