Ratings based on 360 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jul 2024
Loved location, room good. Stayed on Bastille Day would have been good to be informed of fireworks so we could enjoy.
Lovely outside bar area but limited service in evening.
by A verified traveler
returning once again
Posted 2 Jul 2024 on HotelsI have visited on several occasions because of the quality of the hotel and it's services
by A verified traveler
Posted 29 May 2024
by A verified traveler
2 Star Experience, 5 Star building.
Posted 30 Apr 2024 on HotelsVery disappointing.
5 Star building, 2 star experience.
Wonderful location in the Chateau Sedan, but a terrible meal and issues with the cleanliness and condition of the room.
Meal, 5 course "Le Menu Decouverte". The Tartare was poorly prepared and almost frozen and without any seasoning.
Pork Picanha was completely inedible. Looked like it had been left in the sous vide bag.
I gave up at that point as the kitchen clearly wasn't able to present edible food that evening. I could see other diners having issues too.
Raised the issues with the waitress, but nothing was done.
The two worst plates of food anyone has put in front of me for years.
Communal areas are beautiful but the room had peeling paint, black mold in the bathroom, the extractor fans didn't work nor did the safe because batteries had been left in it for years and corroded.
The Fort walls may be a metre thick, but those between the bedrooms are so thin my bed moved when the guest next door got into their bed.
Parking was only available from 6pm onwards, there were no spaces in the communal parking outside of the Fort.
2 stars because the check in experience and communal areas were good.
All the above issues were raised with staff and they were uninterested.
by A verified traveler
Posted 26 Apr 2024 on Hotels
by A verified traveler
Fortissimo!
Posted 15 Apr 2024 on HotelsThe castle is dramatic in it's contruction and the tour well worth the time. The hotel is part of the fort itself and is old and charming. Some rooms are being updated, but ours was already good. Staff friendly and efficient. Parking easy.
by A verified traveler
Posted 7 Mar 2024
The restaurant and fortress were amazing. The room was just okay.
by A verified traveler
Posted 25 Feb 2024 on Hotels
by A verified traveler
Posted 6 Aug 2023 on Hotels
Comment from Hotel Management
7 Aug 2023 by Amélie, Hotel Management
thank you for your review.Best regardsAmélie
by A verified traveler
Posted 3 Aug 2023 on Hotels
