Ratings based on 516 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Dec 2024
Comment from Hotel Management
19 Dec 2024 by Holiday Inn Express & Suites Sedalia, Hotel Management
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we hope to have an opportunity to leave you with a better impression.
by A verified traveler
Posted 14 Dec 2024
Comment from Hotel Management
15 Dec 2024 by Holiday Inn Express & Suites Sedalia, an IHG Hotel, Hotel Management
Thank you for your feedback! We're glad to hear that you had a positive experience overall. We hope to welcome you back soon and provide an even more comfortable stay! Happy Holidays from everyone at the Holiday Inn Express & Suites Sedalia!
by A verified traveler
Posted 9 Dec 2024
Everybody was very friendly and courteous
Comment from Hotel Management
10 Dec 2024 by Holiday Inn Express & Suites Sedalia, Hotel Management
Thank you for taking the time to review your stay. I’m so glad to hear that our staff were able to make your experience with us a memorable one and that you enjoyed all of the amenities we offer. I will pass on your compliments to our team! We look forward to welcoming you back again!
by A verified traveler
Posted 28 Nov 2024
If you are a light sleeper, make sure to request a room on the 3rd floor. I forgot to request that this year and I ended up on the first floor. I didn’t sleep at all the first night. Noisy people in the the room above me, could hear the person snoring next door, doors to nearby rooms slamming, and could even hear people talking in the parking lot right outside my room. I stopped by the front desk to see if there were any rooms open upstairs and she was able to move me. I wish I had gotten her name to give her credit here because she was super understanding and helpful. Overall, great hotel, good location, easy parking, top-notch breakfast.
Comment from Hotel Management
29 Nov 2024 by holiday inn express & suites, Hotel Management
Thank you for sharing your experience, and we’re so glad to hear that you enjoyed our location, parking, and breakfast! We truly apologize for the noise issues you faced during your first night and appreciate your understanding. We're grateful that our staff member was able to accommodate your request and make your stay more comfortable. We’ll be sure to pass along your praise to our team for their helpfulness. We hope to welcome you back soon, and next time we’ll make sure you’re settled in the perfect spot for a peaceful stay!
by A verified traveler
Posted 10 Nov 2024
Clean, comfortable bed
Comment from Hotel Management
11 Nov 2024 by Holiday Inn Express & Suites Sedalia, Hotel Management
Thank you for your feedback! We're so glad to hear that you found your room clean and bed comfortable. We always strive to provide a great experience for our guests, and it’s wonderful to know we met that expectation during your stay.We’d love to welcome you back anytime. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know. Thanks again for choosing to stay with us!
by A verified traveler
Posted 9 Nov 2024
Fast check in, friendly employees, comfortable beds, clean rooms.
Comment from Hotel Management
9 Nov 2024 by Holiday Inn Express & Suites Sedalia, Hotel Management
Thank you for your wonderful feedback! We're so glad to hear that you had a smooth check-in experience, found our staff friendly, and enjoyed the comfort and cleanliness of your room. We truly appreciate you choosing to stay with us and look forward to welcoming you back soon!
by A verified traveler
Posted 26 Oct 2024
A very pleasant stay!
Comment from Hotel Management
27 Oct 2024 by Holiday Inn Express & Suites Sedalia, Hotel Management
Thank you for your lovely feedback! We’re thrilled to hear that you had a pleasant stay. We hope to welcome you back soon for another great experience!
by A verified traveler
Posted 30 Sep 2024
Great Job Thank you!!
Comment from Hotel Management
30 Sep 2024 by Holiday Inn Express & Suites Sedalia, Hotel Management
Thank you so much for your kind words! We’re thrilled to hear you had a great experience. We look forward to welcoming you back soon!
by A verified traveler
Posted 17 Sep 2024
Staff was terrible and rude
Comment from Hotel Management
18 Sep 2024 by Holiday Inn Express & Suites Sedalia, an IHG Hotel, Hotel Management
Your feedback is concerning and we have sent your comments to the General Manager, if necessary they will address your claims.
by A verified traveler
Posted 29 Aug 2024
Ty
Comment from Hotel Management
30 Aug 2024 by Holiday Inn Express & Suites Sedalia, Hotel Management
Thank you for taking the time to tell us about your experience. Customer experience and satisfaction are our priorities. Thank you for choosing our hotel, and we look forward to your next visit with us.
