Ratings based on 445 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Dec 2024
Had everything i need and overlooks porpoise bay
Comment from Hotel Management
14 Dec 2024 by Evergreen Guest Relations, Hotel Management
We're so glad to hear you had a good stay, Michael. See you next time!
by A verified traveler
Posted 8 Dec 2024
Staff were helpful and friendly.
Comment from Hotel Management
10 Dec 2024 by Evergreen Guest Relations, Hotel Management
We appreciate the positive rating, Tabitha. We are very proud of our staff, who are always ready to go the extra mile for our guests.
by A verified traveler
Posted 6 Dec 2024
Bathtub plugged
Can’t really use kitchenette
No bed bugs 👍
Mattress good 👍
Comment from Hotel Management
7 Dec 2024 by Evergreen Guest Relations, Hotel Management
Thank you for the feedback, Michael. We're happy you enjoyed our beds; we know how important getting a goodnight's sleep is to our guests.
by A verified traveler
Posted 6 Dec 2024
I really like the renovations since I last stayed here it’s very clean and comfortable.
Comment from Hotel Management
7 Dec 2024 by Evergreen Guest Relations, Hotel Management
We appreciate the positive rating, Katie. We'll be sure to pass the positive feedback to our housekeeping team.
by A verified traveler
Posted 3 Dec 2024
Was not comfortable
Comment from Hotel Management
7 Dec 2024 by Evergreen Guest Relations, Hotel Management
Hi Taylor, thank you for bringing this to our attention. In the future, please don't hesitate to speak with our staff if there's anything we can do to make your stay more comfortable. We hope to see you again!
by A verified traveler
Posted 26 Nov 2024
very nice and accommodating staff. Recent renovations and very clean.
Comment from Hotel Management
30 Nov 2024 by Evergreen Guest Relations, Hotel Management
Thank you for the feedback, Todd. We are very proud of our staff, who are always ready to go the extra mile for our guests.
by A verified traveler
Posted 25 Nov 2024
Convenient & clean
Comment from Hotel Management
30 Nov 2024 by Evergreen Guest Relations, Hotel Management
Thank you for the kind words, Ian. We'll be sure to pass the positive feedback to our housekeeping team.
by A verified traveler
Posted 23 Nov 2024
Clean and centrally located however the person checking us in couldn’t find our reservation and said we’d have to take it up with Expedia so we had to book another night only to find out they missed looking up the name.
Comment from Hotel Management
30 Nov 2024 by Evergreen Guest Relations, Hotel Management
Thank you for bringing this to our attention, Brooke. We are sorry to hear that you had a negative experience with our staff. We usually get the most compliments on our customer service - we hope we get to welcome you back soon so we can share our usual standards with you!
by A verified traveler
Posted 18 Nov 2024
Convenient and comfortable!
Comment from Hotel Management
22 Nov 2024 by Evergreen Guest Relations, Hotel Management
Thank you for the nice compliments, Kaief. We're so glad to hear you had a good stay. See you next time!
by A verified traveler
Posted 16 Nov 2024
Friendly staff.
Comment from Hotel Management
16 Nov 2024 by The Spot FD Team, Hotel Management
Thank you for the kind words Rob. We're glad you enjoyed our newly renovated hotel, and we can't wait to welcome you back again.Fingers crossed for the hockey game!
