Ratings based on 1,046 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Vancouver
Posted 12 Jan 2025
Very friendly staff. Cute property
by A verified traveler
Posted 12 Jan 2025
The pineapple theme
by A verified traveler
Posted 12 Jan 2025
Very enjoyable stay will stay again.
by A verified traveler
Posted 7 Jan 2025
Nice modern vibe, helpful frontline staff, and good branding (messaging) across diverse aspects of the service delivery—ranging from bicycles, to bathrobes, to the blinds in the bedroom.
Wished they’d had onsite laundry facilities and room service for a slightly higher end experience (we were made to wonder if our room would be serviced at all, which really shouldn’t happen).
A solid and mostly happy and fun stay.
Comment from Hotel Management
8 Jan 2025 by Karin Wood- Rooms Division Manager, Hotel Management
Hi Stuart,Happy New Year!Thank you for all that great feedback! Your thoughtfulness to be thorough only helps us to stay positive and be better! It seems like overall you had a great time with us and enjoyed all our small touches that contributed to the entirety of your stay. Room service options would be nice to have - and we are working behind the scenes to try to get our Bar & Bistro reopened; it takes a lot of time though. Housekeeping service we offer every other day from your check-in to aid in conservation- but you're always welcome to ask for whatever you need! We can deliver everything necessary. We hope to see you again!Warmly
by A verified traveler
Posted 6 Jan 2025
Nice property. Some staff more welcoming than others.
Comment from Hotel Management
8 Jan 2025 by Karin Wood- Rooms Division Manager, Hotel Management
Hello Kevin,Happy New Year! We thank you for your time and response. We hope you had a nice visit and got to see everything you wanted! We're so sorry to hear that you felt some of the team wasn't as friendly as others were- did you have a specific interaction you'd like to share?Please feel free to reach out and let us know how we can help- and also provide better team training opportunities as well. Warmly,
by A verified traveler
Posted 6 Jan 2025
Comment from Hotel Management
8 Jan 2025 by Karin Wood- Rooms Division Manager, Hotel Management
Hello hunter,Happy New Year Year! Thank you for the great score! We look forward to hosting you again later in the year. Please let us know when you plan another trip!Warmly,
by A verified traveler
Posted 5 Jan 2025
Comment from Hotel Management
8 Jan 2025 by Karin Wood- Rooms Division Manager, Hotel Management
Hello Randy,Happy New Year! Thank you for your score! We truly hope you had the best time in Seattle and that you will come visit us again soon!Warmly,
by A verified traveler
Posted 5 Jan 2025
Lovely boutique hotel. Clean, friendly, comfortable bed and lots of thoughtful features such as the water bottle, and games in lobby. The only concern is expensive parking, bathroom water pressue is low and given shampoo/con. Evey low quality.
Comment from Hotel Management
8 Jan 2025 by Karin Wood- Rooms Division Manager, Hotel Management
Hello Peng,Happy New Year! Thank you for your feedback and response. We hope that despite the parking rates in Seattle and the provided soap options, (which are by Tommy Bahama), you still had a nice time while visiting us. We look forward to seeing you back another time in the future!Warmly,
by A verified traveler
Posted 5 Jan 2025
Comment from Hotel Management
8 Jan 2025 by Karin Wood- Rooms Division Manager, Hotel Management
Hello Amy,Happy New Year! Thank you for sharing your feedback, and review with us. We truly hope you had the best time possible and that you'll be back again soon!Warmly,
by A verified traveler
Posted 3 Jan 2025
Will definitely be coming back here again! The price point for the location and all around awesome customer service and epically soft bedding made our short but sweet trip just perfect. I appreciated the locked lobby door 8pm-6am as there is the “downtown” vibe you have to be aware of. Pizza A-Mart is the GOAT for delivery pizza,15min walk to Urban Calm Spa Massage for affordable hot stone massages, Tavolatá happy hour (4pm-6pm) were the highlights of our 2 day trip in Belltown! Free drink upon check in was lovely as was getting to request a mini fridge in the room for no additional cost. This is a perfect option to not break your budget and still feel like you’re getting a nice hotel room!
Comment from Hotel Management
4 Jan 2025 by Karin Wood- Rooms Division Manager, Hotel Management
Hello Teresa,Happy New Year!Thank you so much for the wonderful review of your visit with us and our city! We are completely pleased to hear that you enjoyed being in our soft bedding, and comfortable rooms, seeing some of the Belltown area, and that you could feel safe within our walls. We look forward to the next time you stay with us! Warmly,
