Ratings based on 1,413 Verified Reviews
3.4 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 19 Nov 2024
Clean place
Comment from Hotel Management
20 Nov 2024 by Sales Manager, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Sales Manager, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 12 Nov 2024
It is not true about shuttle. They show free shuttle to airport or mall, this is only available from 2:30 pm to 4:30 pm. The only time the shuttle driver is on duty. All other times you must request an uber driver to pick up and drop of from eithe places. At times, no uber fare is reimbursed. This last trip, I received no reimbursment for my ride to the mall. The televisiton was not working and the laundry service was broken!
Comment from Hotel Management
13 Nov 2024 by Sales Manager, Hotel Management
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
by A verified traveler
Posted 11 Nov 2024
No local eateries, room has visible damage, limited outlets to charge your devices, and curtains don't block out exterior lights.
Comment from Hotel Management
13 Nov 2024 by Sales Manager, Hotel Management
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
by A verified traveler
Posted 7 Nov 2024
Staff was helpful
Comment from Hotel Management
8 Nov 2024 by Sales Manager, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 6 Nov 2024
Reception was very good, the room was comfortable with a very comfy bed and the breakfast was surprisingly good as well.
Comment from Hotel Management
6 Nov 2024 by Sales Manager, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 5 Nov 2024
The room was absolutely clean and the bed was extremely comfortable! I wish all my hotel stays were as nice.
Comment from Hotel Management
6 Nov 2024 by Sales Manager, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
3 Nov 2024 by Sales Manager, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 1 Nov 2024
Tv in room with only sound when powered on. Troubleshooting did not help. Was told on checkout that a remote numeral push might have helped. There was no instruction re: this in the room, just the usual knowledge of power on and getting no picture. Informed front desk upon departure
Comment from Hotel Management
1 Nov 2024 by Sales Manager, Hotel Management
Thanks for staying with us. We appreciate your feedback!
