Ratings based on 23 Verified Reviews
4.4 Room cleanliness
3.2 Service & staff
3.6 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 May 2024
Large unit and well kept and clean
Comment from Hotel Management
10 May 2024 by Kasa Bellevue Seattle, Hotel Management
Hello Andrew, Thank you for your positive rating! Your feedback is incredibly valuable and inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We are pleased that you found our property large, well-kept, and clean. Your kind words motivate us to continue providing top-notch accommodations. We eagerly await the opportunity to welcome you back for another unforgettable stay. Thank you for choosing Kasa! Best regards, Team Kasa
by A verified traveler from Mountain View
Posted 29 Apr 2024
The room looked like a third-rate facility. Furniture looked bad. Considering what they charged for the place, it was not good. No signs at the front area indicating that it was Kasa. The building had a smell when I was walking in the hallway.
Comment from Hotel Management
29 Apr 2024 by Kasa Bellevue Seattle, Hotel Management
Hi Jovy, Thank you for taking the time to provide your feedback. We're very sorry to hear that your experience did not meet the high standards we aim to provide. We understand how important it is for our accommodations to be clean, comfortable, and well-maintained, and we apologize for falling short. We are addressing the concerns you mentioned regarding the furniture and signage to ensure a more welcoming environment for all our guests. Additionally, we're investigating the odor in the hallway to resolve this promptly. Your comfort is our priority, and we appreciate you bringing these issues to our attention. We hope to have the opportunity to host you again and deliver the quality experience you expect and deserve from us. Sincerely, Team Kasa
by A verified traveler
Posted 21 Apr 2024
Comment from Hotel Management
11 May 2024 by Kasa Bellevue Seattle, Hotel Management
Hi Amanat,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best Regards,Team Kasa
by A verified traveler
Posted 26 Feb 2024
Place was clean and customer service was helpful
Comment from Hotel Management
11 Mar 2024 by Kasa Bellevue Seattle, Hotel Management
Hi Alejandra, We greatly appreciate your positive feedback on the cleanliness of our place and the helpful customer service. It's wonderful to hear that you found our environment welcoming and our service excellent. Your kind words motivate us to continue delivering exceptional experiences to all our guests. See you back soon! Best regards, Team Kasa
by A verified traveler
Posted 21 Jan 2024
A few lighting fixtures were inoperative. Dining area was extremely dark
Comment from Hotel Management
22 Jan 2024 by Kasa Bellevue Seattle, Hotel Management
Hi Shawn,Thank you for sharing your feedback about the inoperative lighting fixtures in the dining area. We apologize for any inconvenience caused by the darkness and we understand the importance of a well-lit dining space. Our team has been promptly notified and we assure you that we will take immediate action to address this issue. Your feedback is invaluable to us as it helps us improve the quality of our services. We appreciate your understanding and patience in this matter.Best regards,Team Kasa
by A verified traveler
Posted 19 Feb 2023
by A verified traveler
Rad place to stay.
Posted 18 Oct 2022 on HotelsLoved the stay.
It’s a bit of a process to get into this particular property but not impossible as long as you follow the instructions
by A verified traveler from Nogales
Posted 11 Feb 2022
It was a great value for its location
by A verified traveler
Great location.
Posted 20 Apr 2021 on HotelsGreat room and a great location. Easy instructions for check in and out. Perfect stay.
Comment from Hotel Management
21 Apr 2021 by Suzie + Team Kasa, Hotel Management
Tami, We're glad to hear you enjoyed your stay with Kasa! We look forward to hosting you again in the future. Wishing you safe travels! Here to help, Team Kasa"
by A verified traveler
Posted 19 Jan 2021
