Ratings based on 980 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Manager, Hotel Management
Hello Corinne,We are thrilled to hear that you enjoyed your stay with us! We hope to welcome you back soon for another 5-star experience.
by A verified traveler
Posted 14 Nov 2024
From checking in to checkout serve all throughout was amazing. I had surgery the day we checked in and they made sure I was able to sit at the bar comfortably because they brought a tool so I could keep my leg elevated and comfortable!!
Comment from Hotel Management
16 Nov 2024 by Manager, Hotel Management
Hello Katherine,We are delighted to hear that you had a comfortable and accommodating stay with us. Providing exceptional service to all our guests is our top priority. Your feedback is valuable to us, and we appreciate you taking the time to share your experience. If you have any further comments or suggestions, please feel free to reach out to our management team.
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Manager, Hotel Management
Hello Shayla,We are very pleased to hear that you had a wonderful experience at our hotel! Your satisfaction is our top priority, and we look forward to welcoming you back soon for another fantastic stay.
by A verified traveler from spokane
Posted 12 Nov 2024
One of the safe stay locations in Seattle
Comment from Hotel Management
14 Nov 2024 by Manager, Hotel Management
Hello Celeste,We appreciate your feedback and are glad to hear you found our hotel to be a safe stay location in Seattle. If you have any further comments or concerns, please don't hesitate to contact our management team for assistance.
by A verified traveler
Posted 11 Nov 2024
Great stay
Comment from Hotel Management
13 Nov 2024 by Manager, Hotel Management
Hello HyerPledger,Thank you for sharing your positive comment with us! We are delighted to hear that you enjoyed your stay at our hotel. If you have any further comments or suggestions, please do not hesitate to reach out to our management team directly. We hope to welcome you back in the future.
by A verified traveler from Seattle
Posted 10 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Manager, Hotel Management
Hello Tracy,We're thrilled to hear you had a wonderful experience during your stay with us! We hope to welcome you back soon for another fantastic visit.
by A verified traveler
Posted 9 Nov 2024
I loved it so much that I had to take a picture and post it to my Facebook
Comment from Hotel Management
9 Nov 2024 by John, Hotel Management
Thank you, Erica, for choosing to stay with us at Hotel Sorrento celebrating our 115-year anniversary. We appreciate your business and repeat loyalty. We are so glad you took a picture and shared with FB friends. Thank you. Please call on me when we can be of assistance. We look forward to welcoming you back again soon and often. Thank you.
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Manager, Hotel Management
Hello Sumedha,We are delighted to hear that you enjoyed your stay with us! Please don't hesitate to contact us if you would like to share more about your experience. We look forward to welcoming you back in the future.
by A verified traveler
Posted 29 Oct 2024
This is a great hotel. Clean and comfortable.
Comment from Hotel Management
31 Oct 2024 by Manager, Hotel Management
Hello Thomas,We're delighted to hear that you appreciated our hotel's cleanliness and comfort during your stay. Your positive feedback is greatly valued. Please feel free to reach out to our management team directly for any further assistance or feedback you may have. We hope to welcome you back soon for another enjoyable stay.
by A verified traveler
Posted 16 Oct 2024
Comment from Hotel Management
16 Oct 2024 by John, Hotel Management
Thank you, Kent for choosing to stay with us at Hotel Sorrento celebrating our 115-year anniversary. We appreciate you taking the time to share your comments with us and our valued travel partner Expedia. Please call on me when we can be of service. Thank you John
