Ratings based on 854 Verified Reviews
3.1 Room cleanliness
3.3 Service & staff
3.0 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
by A verified traveler
Posted 16 Nov 2024
It’s not a good idea to have your kids to be with you if you’re traveling this is not a great choice of place to stay just really busy with traffic if people in and out all hours of the night just really I booked it for 3 nights and only stood 1 still waiting for my refund hopefully they will stick to the promise they made to me that I will get my refund back and only be charged for one
Comment from Hotel Management
19 Nov 2024 by Hotel Management , Hotel Management
Dear Raquel, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to address this adequately.Sincerely,Hotel Management
by A verified traveler from Friday Harbor
Posted 10 Oct 2024
by A verified traveler
Posted 1 Oct 2024
Nice place
by A verified traveler
Posted 30 Sep 2024
by A verified traveler
Posted 11 Sep 2024
by A verified traveler
Posted 3 Sep 2024
Location is good for our conference
by A verified traveler
Posted 31 Aug 2024
Staffing was friendly. Parking is great. Can get pretty noise with traffic and train. Rooms were okay. The carpet did seem a little dirty when we entered our room.
Comment from Hotel Management
1 Sep 2024 by Hotel Management , Hotel Management
Dear Jenny,Thank you for taking the time to share your experience. We are pleased you found our staff friendly and appreciated the parking facilities. However, we apologize for the noise issues and the condition of the carpet in your room. Your feedback is valuable, and we will address these concerns to improve our guests' comfort. We hope to have the opportunity to provide you with a better experience in the future.Sincerely,Hotel Management
by A verified traveler
People were friendly but not the greatest facility
Posted 25 Aug 2024 on HotelsOne of the outlet didn’t work and wouldn’t you know it, that is the one I chose to use to charge my phone.
Also the water pressure in the shower was so low it was hard to rinse off the soap on your body. In addition you had to turn the lever all the way to the hot side to get the water lukewarm. The water in the sink was way hotter than the shower.
The grab and go breakfast was basically instant oatmeal and muffins. Pretty lame. No fruit, yogurt, or variety of pastry like most grab and go breakfasts I’ve seen.
Comment from Hotel Management
27 Aug 2024 by Hotel Management , Hotel Management
Dear Larry,Thank you for your feedback. We are glad you found our team friendly, though we regret the inconveniences you faced during your stay. Your comments about the outlet, water pressure, and breakfast will be shared with our team at Extended Stay America to help us improve. We appreciate your stay and hope to provide a better experience next time.Sincerely,Hotel Management
by A verified traveler
Posted 11 Aug 2024
Very expensive for what it is, an old room that’s not been updated or really maintained in years. I’m sure there are better options but this was available last minute.
Comment from Hotel Management
12 Aug 2024 by Hotel Management, Hotel Management
Dear Richard, Thank you for your candid review; we apologize if your stay was anything other than perfect. Your experience does not represent our usual performance, and we genuinely regret not meeting your expectations. We hope you will consider staying with us again, as we would love to provide you with the outstanding stay you deserve.Sincerely,Hotel Management
