Ratings based on 973 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from anchorage
Posted 12 Jan 2025
Not very good customer service 😕 😒
Comment from Hotel Management
13 Jan 2025 by Customer Service, Hotel Management
Rafael, the team is concerned to learn that customer service fell short of expectations. Your experience is important, and the team always aims to ensure a supportive and welcoming environment. They greatly appreciate your feedback and will strive to enhance the guest experience.
by A verified traveler
Posted 9 Jan 2025
The location was great , directly off of Hwy 90. One of the . elavator's was not working but the other two were working fine. So not a big deal.The morning kitchen crew was precise. When you say breakfast is over at 9am, they crew closed it down at 900am and one second ! LOL
Comment from Hotel Management
12 Jan 2025 by Customer Service, Hotel Management
Darren, it's wonderful to hear you had a great time at Embassy Suites Seattle Bellevue. Our team is glad you found the location convenient. Our morning kitchen crew takes pride in keeping things prompt, and I appreciate your understanding about the elevator situation. We hope to welcome you back soon!
by A verified traveler
Posted 6 Jan 2025
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Comment from Hotel Management
7 Jan 2025 by Customer Service, Hotel Management
Leonardo, thank you for sharing your feedback. Your thoughts are appreciated, and the team is continuously working to enhance the service. If you consider staying again in the future, they would be more than happy to welcome you back.
by A verified traveler
Posted 5 Jan 2025
Comment from Hotel Management
6 Jan 2025 by Customer Service, Hotel Management
Leo, thank you for staying with us at Embassy Suites Seattle Bellevue. We're thrilled you enjoyed your stay! Looking forward to your next visit.
by A verified traveler
Posted 2 Jan 2025
Comment from Hotel Management
3 Jan 2025 by Customer Service, Hotel Management
Judy, thank you for staying with us at Embassy Suites Seattle Bellevue. We're thrilled you enjoyed your experience and hope to welcome you back soon.
by A verified traveler from Portland
Posted 1 Jan 2025
Comment from Hotel Management
2 Jan 2025 by Customer Service, Hotel Management
Jeffrey, we're delighted you loved your experience at Embassy Suites Seattle Bellevue. Our team looks forward to welcoming you back soon!
by A verified traveler from Richland
Posted 30 Dec 2024
Good buffet
Comment from Hotel Management
31 Dec 2024 by Customer Service, Hotel Management
David, it's wonderful to hear you enjoyed the buffet at Embassy Suites Seattle Bellevue. We look forward to your next visit!
by A verified traveler
Posted 30 Dec 2024
The bed was really comfy. I didn’t like all the kids running up and down the hallways. You could hear them inside the room. It was really annoying in the morning.
Comment from Hotel Management
30 Dec 2024 by Customer Service, Hotel Management
Michael, thank you for sharing your thoughts. It is pleasing to know that the bed provided a comfortable experience. The noise issue you mentioned will be closely monitored to ensure a more peaceful environment in the future. Your feedback is appreciated.
by A verified traveler
Posted 30 Dec 2024
Comment from Hotel Management
30 Dec 2024 by Customer Service, Hotel Management
Soha, thank you for staying with us at Embassy Suites Seattle Bellevue. We're pleased to know you had a positive experience. We hope to welcome you back soon!
by A verified traveler
Posted 29 Dec 2024
The service and breakfast and happy hour were amazing. The only thing I’d say is maybe the property needs a few minor repairs. One elevator was out of order for example.
Comment from Hotel Management
30 Dec 2024 by Customer Service, Hotel Management
Rhonda, It’s great to know you had a pleasant stay at Embassy Suites Seattle Bellevue. The team is thrilled to hear you enjoyed the breakfast and happy hour offerings. The feedback about the minor repair needs is valued, and the team is always working towards maintaining the property for the best guest experience. They're looking forward to welcoming you back.
