Ratings based on 9 Verified Reviews
4.7 Room cleanliness
5.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from WHEAT RIDGE
Posted 22 Jul 2024
Location fabulous!. Comfortable beds! Overall good experience. Bedroom hot upstairs for me. Didnt see fan tucked in the closet until last morning. Wish I had known about it early on. Will come back again!!
Comment from Hotel Management
29 Jul 2024 by Vince, Hotel Management
Hey, Gaylene, thank you for taking the time to provide your feedback, I truly appreciate it! Would love to host you again!
by A verified traveler
Posted 21 May 2024
Loved everything about it except the smell was over powering! We had to open all the windows and doors because the chemicals were so strong we could hardly breathe! . But that really did not detract from all that was excellent about the place!!
by A verified traveler
Posted 22 Oct 2023 on Hotels
Comment from Hotel Management
23 Oct 2023 by Vince, Hotel Management
Marc, thanks for taking the time to provide your feedback. I wish you'd told me more about your experience, your review does not have any comments. I'd love to know where is that we need to improve. Feel free to reach out via the platform.
by A verified traveler
Great stay
Posted 26 Aug 2023 on HotelsWe enjoyed our stay.
Great communication from the host. Clean and comfortable with plenty of space.
Comment from Hotel Management
26 Aug 2023 by Vince, Hotel Management
Susan, thank you for taking the time to provide your feedback, we truly appreciate it. We're glad you liked the place and would love to have you back again!
by A verified traveler
Posted 25 Jul 2023
Owner is approachable and friendly, and the place is very spacious and comfoetable, kitchen is lovely and cozy with a lots of amenities. Aytic room has an awesome view of the surrounding area, definitely a good option for staying!
Comment from Hotel Management
6 Aug 2023 by Vince, Hotel Management
Dennys, thank you for choosing our place and for recommending it to others!
by A verified traveler
Posted 25 Sep 2022 on Hotels
Comment from Hotel Management
29 Oct 2022 by Vince, Hotel Management
Thank you for your feedback Barbara! Hope to host you again in future!
by A verified traveler
Posted 3 Jan 2022
The overall decor was peaceful and stylish. I loved the design of the property minus the off-street parking.
Limited Customer Support
Entrance Codes: We had a 2 – 3-hour delay because of access to entrance to property. I had 2 computer experts and a college professor assisting to gain access. After several hours we received a phone call from a very rude female providing the needed information.
Flood Under the Kitchen Sink on Christmas Eve- The response from the owner Vince “Let me ask him (Alberto from maintenance) if he can fit that on his schedule. Alberto came and repaired the leak/flood under the sink, but nobody came to up the water. I had to clean up the water under the sink and on the floor.
Limited Attentions to details-
3 light bulbs in key places needed to be replaced.
Disorganization of kitchen plans, pots & lids, no wine glasses, some pans were not clean.
Directions for how to use the coffee maker, light switches, and fireplace were readily available.
Eating Area Chair were dirty and stained and detached from the frame from on the chairs.
No access to vacuum or a broom.
Snow Removal- I texted Vince about the snow on the steps and the ground. Vince response: “I currently, due to the snow, I don’t have anyone to send.” However, Vince expected to my family to vacate the property by 10:00 am. This property did have a broom, snow shovel or sand to assist us. Thank God, nobody was fell.
Comment from Hotel Management
12 Feb 2024 by Vince, Hotel Management
Lucienne, thanks for taking the time to leave your comments. I regret any inconvenience with accessing the property and the delay in resolving the flood under the kitchen sink. Our team promptly addressed the issue but regrets any inconvenience caused by the cleanup process. We'll take your feedback on attention to detail and cleanliness seriously to ensure a better experience for future guests. Regarding snow removal, we'll work on better communication in such situations. Thank you for bringing these matters to our attention, safe travels!
by A verified traveler from Portland, OR
Posted 23 Dec 2020
Very comfortable and updated vacation rental in Queen Anne with stunning views from every corner of the townhome! There's plenty of space for guests. My fiance and I want to return soon!
Comment from Hotel Management
12 Feb 2024 by Vince, Hotel Management
Anni, thank you for taking the time to provide your feedback, we truly appreciate it. We're glad you liked the place and would love to have you back again!
by A verified traveler from Federal way
Posted 30 Jun 2020
Location to city is convenient. Nice view of Fremont
Comment from Hotel Management
12 Feb 2024 by Vince, Hotel Management
Bell, thank you for taking the time to provide your feedback, we truly appreciate it. We're glad you liked the place and would love to have you back again!
