Ratings based on 2,526 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Nov 2024
The keys took a while to work, I was standing by the door both outside from a back door and my room door for a good 5-10 minutes trying to get the key to work. Front desk said it would take a few tries to open the doors but I didn’t expect that long. The pictures online didn’t match to what the property actually looks like. Not a good experience.
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
13 Nov 2024 by front desk staff, Hotel Management
Thank You For Staying With Us.
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
13 Nov 2024 by front desk staff, Hotel Management
Thank You For Staying With Us.
by A verified traveler from Blairsville
Posted 13 Nov 2024
Comment from Hotel Management
13 Nov 2024 by front desk staff, Hotel Management
Thank You For Staying With Us.
by A verified traveler
Posted 12 Nov 2024
Spiders in the room. Worn out carpet, low intensity lighting, unfriendly desk clerks.
Comment from Hotel Management
12 Nov 2024 by Jeff, Hotel Management
Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the issues you encountered during your visit. Please know that we take all guest concerns seriously and will be reviewing the details you mentioned with our team.We are sorry to hear about the presence of spiders in your room and the condition of the carpet. Cleanliness and comfort are top priorities for us, and we will ensure our housekeeping team is made aware of this to prevent similar experiences in the future.Regarding the lighting and the service you received from our desk staff, we regret that these aspects did not meet your expectations. We will be reviewing our lighting options and staff training to ensure a more welcoming and pleasant atmosphere for our guests.Your feedback is invaluable, and we are committed to improving our services to provide a better experience for future guests. We would love the opportunity to host you again and provide a more comfortable stay.Thank you again for bringing these matters to our attention. If you have any further concerns or if there is anything we can do to assist, please don't hesitate to reach out.Warm regards,
by A verified traveler
Posted 12 Nov 2024
Shower didn’t drain. Stood in water with soap and shampoo. Had to wash my legs when I was done showering.
Sink in the bathroom didn’t drain as well
by A verified traveler
Posted 12 Nov 2024
Staff was awesome and got us right to the airport.
Comment from Hotel Management
12 Nov 2024 by front desk staff, Hotel Management
Thank You for staying with us
by A verified traveler
Posted 11 Nov 2024
The buffet breakfast included in the nightly fee was really good with lots of choices. Staff was helpful in arranging for your stay in Seattle.
Comment from Hotel Management
12 Nov 2024 by front desk staff, Hotel Management
Thank You for staying with us
by A verified traveler
Posted 11 Nov 2024
Good for a quick trip. Has easily accessible stores nearby. Balcony on some rooms.
Comment from Hotel Management
12 Nov 2024 by front desk staff, Hotel Management
Thank You for staying with us
by A verified traveler
Posted 11 Nov 2024
Nice place for a weekend getaway.
Comment from Hotel Management
12 Nov 2024 by front desk staff, Hotel Management
Thank You for staying with us
