Ratings based on 981 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Dec 2024
I didnot liked the breakfast timings. Too early. 6:30am to 9:30am. Hardworkung people come to relax in the hotel, but this hotel wants you to wake up early anyways and finish breafast early so tgat breakfast serving lady gets free early. Thats all they care. Also the lady was so rude and she start shutting breakfast counter so quickly sharl at 9:30 as if she is waiting to 9:30 alaram ring. Absolutely no courtsey that mykid would need something we are still eating. I asked for coffee at 9:25 and she rudely said no, we are done. Didnt liked breakfast timings and the staff. Other hotels have breakfast till 10am and too courteous.
by A verified traveler from Princeton
Posted 30 Dec 2024
Reasonable pricing. Staff was very knowledgeable and friendly.
by A verified traveler
Posted 28 Dec 2024
Comment from Hotel Management
28 Dec 2024 by General Manager, Hotel Management
Hi Briana,Thank you for your AHHHHH-MAZING rating! We're happy to hear that you had a great experience with us. We truly appreciate your support and hope to welcome you back on your next visit. Thank you!
by A verified traveler from Greenbank
Posted 27 Dec 2024
Staff was friendly. Our room was spacious and clean. The breakfast was great and offered lots of options. Access to I-5 was convenient.
Comment from Hotel Management
29 Dec 2024 by General Manager, Hotel Management
Hi Deborah!Thank you for sharing your experience with us! We are glad that you enjoyed your stay. We’re especially happy you appreciated our convenient location, just one minute from the I-5 freeway, which makes traveling so much easier for our guests. Offering a complimentary breakfast with a variety of options is one of the ways we aim to provide value and comfort to everyone who stays with us.It was truly our pleasure to host you, and we look forward to welcoming you back whenever your travels bring you to Everett. Take care.
by A verified traveler
Posted 23 Dec 2024
Clean easy access, would stay again
Comment from Hotel Management
24 Dec 2024 by General Manager, Hotel Management
Thank you, Russell, for your awesome rating and feedback. We greatly appreciate it. We are happy our hotel met your expectations and look forward to welcoming you back in the near future.
by A verified traveler
Posted 23 Dec 2024
Nice rooms. Very comfortable and clean. Staff were a little standoffish but not impolite. My German shepherd was comfortable staying here. Breakfast was standard greasy American but appreciated the coffee and water dispenser.
Comment from Hotel Management
23 Dec 2024 by General Manager, Hotel Management
Hi Jonathan,Thank you so much for choosing to stay with us at Quality Inn and Suites in Everett! We truly appreciate your kind words and feedback. It’s wonderful that, overall, you enjoyed your stay, and it was our pleasure to host you and your sweet fur baby. I’m so glad you both felt comfortable here. we love welcoming furry family members!I want to apologize if your experience with our staff wasn’t what you expected. Our team prides itself on delivering great customer service, and we usually receive positive feedback in this area. However, we take all feedback seriously and will use it as an opportunity to continue improving.I appreciate your thoughts about the breakfast menu. We’ve been going over the breakfast offerings with different options to find the right fit for all of our guests, and I understand how frustrating it can be if it doesn’t quite hit the mark. We’re working on creating a breakfast experience that balances variety and quality, and we’re excited to roll out some positive changes in the New Year.Thank you again for your thoughtful review and for staying with us. We hope to see you and your pup again soon. Take care!
by A verified traveler
Posted 23 Dec 2024
Nice staff
Comment from Hotel Management
23 Dec 2024 by General Manager, Hotel Management
Hi Fareeda,Thank you for taking the time to share your thoughts with us. We're glad you found our staff to be friendly. Providing exceptional service is our priority, and it’s always wonderful to know when our efforts are appreciated.If there’s anything else you’d like to share about your stay or if there’s anything we can do to make your next visit even better, please don’t hesitate to reach out. We value your feedback and look forward to welcoming you again soon!
by A verified traveler
Posted 20 Dec 2024
The room was clean and comfortable. The front desk was accommodating by finding me an extra pillow. The only disappointment was the breakfast. While the hotel doesn't necessarily have control over guests attire, the eggs, sausage, and bacon was cold and that should have been better.
Comment from Hotel Management
22 Dec 2024 by General Manager, Hotel Management
Hello Scott,Thank you for taking the time to leave us a review. We greatly appreciate it! I apologize for the breakfast items being cold. I will discuss this matter with the breakfast team to ensure that the hotline is always at a temperature were all items are fresh and hot. I appreciate your feedback and look forward to hopefully welcoming you back in the near future. Take care.
by A verified traveler
Posted 18 Dec 2024
The property is close to I5, yet still quiet. It’s on the edge of a rough neighborhood but maintains its security and cleanliness.
Staff is extremely helpful and pleasant. Breakfast was great. Room and bedding clean and very comfortable.
Comment from Hotel Management
22 Dec 2024 by General Manager, Hotel Management
Genie,Thank you for your kind words and for taking the time to leave us a review. We are so happy that you enjoyed your stay. We hope to see you back in the near future. Until then, take care and happy holidays!
by A verified traveler
Posted 17 Dec 2024
First motel staff to treat us like we weren't just disgusting homeless people and it was a great place to stay
Comment from Hotel Management
17 Dec 2024 by General Manager, Hotel Management
Mr. Roberts, Thank you so much for taking the time to leave us a review. We greatly appreciate your kind words and rating. I’m truly glad to hear that our staff made you feel comfortable and welcomed, regardless of your situation. It means a lot to us that our hotel met your expectations.At our hotel, we are proud to welcome all guests with open arms, without judgment, and to provide a positive experience for everyone.Thank you again for your thoughtful review. We look forward to welcoming you back in the future, and we wish you a wonderful holiday season!
