Ratings based on 982 Verified Reviews
3.7 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for the amazing 5-star review! We’re thrilled to know you had such a great experience with us. We look forward to welcoming you back for another wonderful stay!Sincerely, Hotel Manager
by A verified traveler
Posted 31 Oct 2024
Have no bad comments because I only used this place for sleep. But it was good. I probably will stay in next time.
Comment from Hotel Management
31 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback! We’re glad to hear that your stay met your needs and that you found it to be a good experience for rest. We look forward to welcoming you back on your next visit!Sincerely, Hotel Manager
by A verified traveler
Posted 25 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback! We're pleased to hear you had a good experience during your stay. If there are any specific areas you think we can improve upon, please let us know. We look forward to welcoming you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 18 Oct 2024
Comment from Hotel Management
19 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your rating! We appreciate your feedback and hope to improve your experience on your next visit. We look forward to welcoming you back!Sincerely, Hotel Manager
by A verified traveler
Posted 13 Oct 2024
The a/c was so noisy that you couldn’t even have it on. The toilet seat was so wobbly it felt as if you were going to fall off it. It smells so awful around the property. Homeless population likes to linger around the property. Definitely could use a good cleaning as well. Dusty and moldy should describe it properly. The bed was lumpy and there were someone else’s hair in the sheets so obviously the sheets were not changed. Luckily I always travel with a pillow and a blanket. Would not recommend and will not stay here again.
Comment from Hotel Management
14 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback. We sincerely apologize for the issues you experienced during your stay. Your concerns regarding the cleanliness, maintenance, and noise levels have been noted, and we will address them with our team immediately. We appreciate your input as it helps us improve for future guests.Sincerely, Hotel Manager
by A verified traveler
Posted 8 Oct 2024
Terrible property. They ask for a deposit they don’t plan on giving back. Old fart at the desk tried pocketing my extra 6$ and refused to give me my cash back when I informed him I’m not staying at his roach motel. I had to call the police to collect my cash and I was still charged for the first night. Rude terrible staff. He also wanders around the grounds so when you show up he'll be following right behind you, in and out of the office like a creep.
Comment from Hotel Management
8 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your experience. I sincerely apologize for the issues you faced during your stay, especially regarding the deposit and the behavior of our staff. Your feedback is crucial, and I will address this matter promptly to ensure it doesn’t happen again. We value your concerns and hope to make improvementsSincerely, Hotel Manager
by A verified traveler
Posted 7 Oct 2024
Comment from Hotel Management
8 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback! We appreciate your positive rating and are glad you had a good experience with us. If there are specific areas you think we could improve on, please feel free to share. We look forward to welcoming you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 3 Oct 2024
The staff wasn't the friendliest. I like to be welcomed. No amenities ... had a coffee maker. This motel is more for constuction workers needing a place to stay. Definitely not for vacationers. THE WORST WAS THE BEDS! MY WIFE, WHO IS SLIGHTLY DISABLED SPENT TWO NIGHTS MISERABLE AS THE MATTRESSES MAY AS WELL BEEN A SHEET OF PLYWOOD. TOTALLY UNACCEPTABLE!
Comment from Hotel Management
4 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback. We sincerely apologize for the lack of friendliness from our staff and the limited amenities. We’re especially sorry to hear about the discomfort caused by the mattresses, which is not the standard we strive for. Your concerns are valuable, and we will work on improving these areas. We appreciate your input and hope to provide a better experience in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 1 Oct 2024
The front desk man (owner) was a bit surly, as if he was doing me a favor to allow me to pay to stay there.
This is a really basic motel, crowded, no amenities, on a noisy street. That would be okay if not paying Monterey rates. Yet, there was nothing terrible, and everything worked.
Comment from Hotel Management
2 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your feedback. We’re sorry to hear that your experience with the front desk did not meet your expectations. We always aim for a welcoming atmosphere. While we’re glad everything functioned well during your stay, we understand the concern regarding the value. Your comments are appreciated and will help us improve.Sincerely, Hotel Manager
by A verified traveler
Posted 1 Oct 2024
Clean quiet safe
Comment from Hotel Management
2 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your review! We're glad to hear you found the hotel clean, quiet, and safe during your stay. We strive to provide a comfortable and secure environment for all our guests, and your feedback is greatly appreciated.Sincerely, Hotel Manager
