Ratings based on 149 Verified Reviews
4.0 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jan 2025
Please make no mistake as to my review. I would personally stay there again. You need to be aware of a few things. This is an excellent place to stay if you are on per diem and working in the area. My room was exactly what I needed. A bed, a bath, quiet and a locking door. No breakfast was offered when I stayed and I prefer to eat at a restaurant so this was perfect. I had read other reviews and carried a ten foot extension with a power strip so I could run my cpap machine and charge my phone beside the bed. There was a microwave, mini fridge and basic satellite tv. WiFi was offered but I did not use it so cannot say. I would not carry my family there knowing they expect “more” than what this facility offered. However, if you want to save some money this spot worked well for me. The room was small and the bathroom small. Just know it is bare bones and you will not be disappointed. The place seems to be under renovation and I hear it is the norm there. Cleanliness in my room was satisfactory and no bed bugs. Staff was friendly and checked if I needed anything. I would recommend you take your family elsewhere, but if you are on per diem working in the area, you can save a little money there.
Comment from Hotel Management
4 Jan 2025 by Guest Relations Specialist, Hotel Management
Hi Matthew,Thank you for your detailed review and for highlighting your positive experience with us. We are glad to hear that our accommodations met your needs for a quiet, clean, and functional stay while working in the area. Your feedback about the minimalistic nature of our offerings aligns with our goal of providing practical and affordable lodging for guests with specific needs, such as those on per diem. We appreciate your understanding of the renovations and your acknowledgment of our friendly staff's efforts to ensure your comfort. While we may not be the right fit for every traveler, we are pleased that our value and simplicity worked well for your visit.
by A verified traveler
Posted 5 Oct 2024 on Hotels
Comment from Hotel Management
5 Oct 2024 by Guest Relations Specialist, Hotel Management
Hi Sylvia,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.
by A verified traveler
Posted 2 Oct 2024
Could be a very unique place but too much building supplies stacked inside and outside. Carpet needed cleaning or replaced..Staff could be a little more friendly. Would not stay at this motel again.
.
Comment from Hotel Management
5 Oct 2024 by Guest Relations Management, Hotel Management
Hi Danny! Thank you for sharing your thoughts. We're glad you saw the potential for a unique experience, though we're sorry to hear that the building supplies and carpet condition impacted your stay. Your feedback about the staff and cleanliness will be addressed as we strive to improve. We hope you'll reconsider and give us another try in the future.
by A verified traveler
Posted 22 Sep 2024 on Hotels
Everyone was very nice and helpful. There was coffee and that's it. No tea or breakfast. It was clean. They are doing remodeling .
Comment from Hotel Management
23 Sep 2024 by Guest Relations Management, Hotel Management
Hi Frances! Thank you for your feedback! We're glad to hear that our team was friendly and helpful and that the cleanliness of the hotel met your expectations. We apologize for the limited offerings during your stay, as remodeling can sometimes impact amenities. We appreciate your understanding and hope to welcome you back once renovations are complete!
by A verified traveler
Posted 15 Aug 2024
Small rooms
Comment from Hotel Management
16 Aug 2024 by Guest Relations Management, Hotel Management
Hi Jhonny! Thank you for your feedback. We understand that room size is important, and we're sorry to hear that it didn't meet your expectations. We hope that other aspects of your stay were more enjoyable, and we appreciate your visit.
by A verified traveler
Posted 14 Aug 2024 on Hotels
Comment from Hotel Management
15 Aug 2024 by Guest Relations Management, Hotel Management
Hi William! Thank you for your perfect 10 out of 10 rating! We're delighted to hear that you had an exceptional stay with us. Your high score motivates us to continue providing outstanding service. We look forward to welcoming you back soon!
by A verified traveler
Posted 21 Jul 2024
Comment from Hotel Management
11 Aug 2024 by Guest Relations Specialist, Hotel Management
Hi Troy,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.
by A verified traveler
Posted 19 Jul 2024
Comment from Hotel Management
9 Aug 2024 by Guest Relations Management, Hotel Management
Hi Markedia! Thank you for your feedback. We're sorry to hear that your experience was just average. Your comments are valuable to us as we strive to improve our services. We hope to have the opportunity to provide you with a more satisfying stay in the future.
by A verified traveler
Posted 17 Jul 2024 on Hotels
Comment from Hotel Management
18 Jul 2024 by Guest Relations Management, Hotel Management
Hi Andy! Thank you so much for your perfect 10 out of 10 rating! We are thrilled to hear that you had such an exceptional experience during your stay. Your positive feedback means the world to our team and motivates us to continue delivering outstanding service.We look forward to welcoming you back for another memorable stay. If there's anything specific that you'd like for your next visit, please let us know!
by A verified traveler
Improvement Needed
Posted 13 Jul 2024 on HotelsThe young ladies that assisted with check in were very nice and helpful. The manager was not friendly and spoke very loud, firmly and displayed anger to the employees in front of us! Very unprofessional behavior for a manager or owner! There was no hair dryer in the room and the bathroom toilet needs attention as it ran almost non stop.
Comment from Hotel Management
15 Jul 2024 by Guest Relations Specialist, Hotel Management
Hi Rachel,We appreciate your feedback regarding your recent stay with us. We apologize for any discomfort caused during your interaction with our manager; rest assured, we will address this internally. Regarding amenities, we regret the inconvenience with the hair dryer and the bathroom facilities, and we will ensure these issues are checked and rectified promptly. We strive to provide a pleasant and professional environment for all our guests and appreciate your insights as they help us improve our services. Thank you for choosing to stay with us, and we hope to welcome you back for a more enjoyable experience in the future.
