Ratings based on 369 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Dec 2024
The staff were very friendly and helpful, the food very nice, but they have a carpet issue between the kitchen area, leading to the communal toilets!
Comment from Hotel Management
22 Dec 2024 by Georgia , Hotel Management
Hi Warwick, thank you for taking the time to leave us a review, we appreciate your feedback! We hope we can welcome you back again soon.Kind regards,Georgia
by A verified traveler
Posted 2 Dec 2024
The hotel was very nice ,food was beautiful and reasonably priced . Staff where very friendly .definitely recommend it
Comment from Hotel Management
3 Dec 2024 by Georgia , Hotel Management
Hi Andrew, thank you for taking the time to leave us a lovely review! We hope we can welcome you back again soon.Kind regards,Georgia
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Jaimie , Hotel Management
Thank you for leaving us 5/5 review. We hopefully look forward to welcoming you soon.
by A verified traveler
Posted 14 Nov 2024
Would recommend this hotel excellent food,facilities cleanliness and staff were very helpful.only fly in the ointment was the cost of a beer.
Comment from Hotel Management
15 Nov 2024 by Georgia, Hotel Management
Hi John, Thank you for taking the time to leave us this lovely review! We hope we can welcome you back again soon!Kind regards,Georgia
by A verified traveler
Posted 10 Nov 2024
We stayed in a family room, really clean and spacious. Staff are super friendly and breakfast was fab. It’s only a 5 minute walk to the shops/bars in Seahouses and we would definitely stay again.
Comment from Hotel Management
13 Nov 2024 by Jaimie, Hotel Management
Good Morning, Thank you for taking the time to leave such a lovely review. We look forward to welcoming you in the future. ThanksJaimie
by A verified traveler
Posted 3 Nov 2024
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Comment from Hotel Management
4 Nov 2024 by Georgia , Hotel Management
Hi Jamie,Thank you for taking the time to leave us a lovely review! We hope we can welcome you back again soon.Kind regards,Georgia
by A verified traveler
Posted 27 Oct 2024
Lovely hotel ,room was comfortable and clean ,food was beautiful too, would definitely stay again.
Comment from Hotel Management
29 Oct 2024 by Georgia , Hotel Management
Hi Emma, thank you for taking the time to leave us a lovely review! We are so pleased you enjoyed your stay here with us and we hope to welcome you back again soon.Kind regards,Georgia
by A verified traveler
Posted 24 Oct 2024
Greaf staff, great sea views for breakfast/dinner
Comment from Hotel Management
25 Oct 2024 by Lynn, Hotel Management
Good Afternoon Stephen, Thank you for taking the time to leave a review. we are so pleased you enjoyed your time with us. we cant wait to welcome you back. Kind Regards, Lynn.
by A verified traveler
Posted 17 Oct 2024
Comment from Hotel Management
18 Oct 2024 by Lynn, Hotel Management
Good Afternoon. Thank you for taking the time to rate us. Kind Regards, Lynn.
by A verified traveler
Posted 17 Oct 2024
Checking in wasn’t the best experience. We arrived slightly earlier and advised room wasn’t ready and advised to sit in the bar and lounge and we would be notified when room available. Check in was 3.00pm. By 3.30pm we started to feel a bit frustrated as we had travelled some good hours and we wanted to get changed to make our journey to Holy Island before the causeway flood. We had made a booking there. It turns out we had more or less been forgotten for the check in and it was only when we approached reception that we got this sorted. It just didn’t feel very welcoming and we didn’t feel valued as a guest. Also when we went to bed all we could hear up to midnight was a noise that sounded like a laundry dryer working which kept us both awake!
Comment from Hotel Management
18 Oct 2024 by Lynn, Hotel Management
Good Afternoon, thank you for taking the time to review us.im sorry your check in wasn't up to our normal standard. i will certainly look into the noise you could hear. Kind Regards, Lynn.
