Ratings based on 380 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Jen A, Hotel Management
Thank you Dean, we appreciate your feedback and hope to see you again soon. Regards Room Supervisor Jen A
by A verified traveler
Posted 20 Nov 2024
No coffee in the rooms and only restaurant was expensive and menu limited
Comment from Hotel Management
21 Nov 2024 by Matt, Hotel Management
Good evening Timothy. Thank you for your constructive feedback. We will be sure to share it with the appropriate teams. We hope to see you again. Regards, Room Supervisor.
by A verified traveler
Posted 20 Nov 2024
First time here and had a great stay! Very clean, super friendly staff, restaurant in the casino. Would definitely stay here again!
Comment from Hotel Management
20 Nov 2024 by Matt, Hotel Management
Good morning Sarah. We are so pleased to hear that you enjoyed your stay. Thank you for the great review. We hope to see you again soon. Regards, Room Supervisor.
by A verified traveler
Posted 18 Nov 2024
It was very clean, modern and recently refurbished. had great facilities, lobby and nice casino. front desk was super sweet and helpful!
Comment from Hotel Management
18 Nov 2024 by Matt, Hotel Management
Good day Kameron. Thank you very much for your kind words and great review. We hope to see you again! Regards, Room Supervisor.
by A verified traveler
Posted 18 Nov 2024
It was a quick and easy experience to check in and check out. The rooms were immaculately kept and I find it was excellent value for the money.
Comment from Hotel Management
18 Nov 2024 by Jennifer - Rooms Supervisor, Hotel Management
Thank you for your recent stay and we look forward to seeing you again in the future!
by A verified traveler
Posted 17 Nov 2024
Property and room were very clean and modern. Excellent value for a simple overnight stay. Slight hiccup at check in, but staff solved it quickly.
Comment from Hotel Management
17 Nov 2024 by Matt, Hotel Management
Good afternoon Larissa. We are glad that your stay went well and hope to see you again soon. Regards, Room Supervisor.
by A verified traveler
Posted 15 Nov 2024
Great Place to Stay
Comment from Hotel Management
15 Nov 2024 by Jen A, Hotel Management
Thank you Akshay, we appreciate your feedback and hope to see you again soon. Regards Room Supervisor Jen A
by A verified traveler
Posted 13 Nov 2024
Nice hotel and casino next door
Comment from Hotel Management
13 Nov 2024 by Matt, Hotel Management
Good evening William. Thank you for your kind review, we look forward to your next visit. Regards, Room Supervisor.
by A verified traveler
Posted 11 Nov 2024
The rooms and the location was very clean. The staff was friendly. I had picked due to the location since another hotel was booked. Im happy that I chose this hotel.
Comment from Hotel Management
12 Nov 2024 by Jen A, Hotel Management
Thank you Samantha, we appreciate your feedback and hope to see you again soon! Regards Room Supervisor Jen A
by A verified traveler
Posted 10 Nov 2024
Dinner was good in restaurant but disappointed there was no buffet even though advertised
Comment from Hotel Management
11 Nov 2024 by Rooms Supervisor, Hotel Management
Goo Evening,Thank you for staying with us at the Great Blue Heron Hotel! We are glad you enjoyed your dinner at the Water's Edge Restaurant. For any future stays please visit the Greatcanadian.com website that will list all up to date information in regards to all of our properties restaurants.
