Ratings based on 963 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
Comment from Hotel Management
27 Nov 2024 by Magda, Hotel Management
Thank you for choosing to stay at the Doubletree Scottsdale. We are happy to see you had a great stay. We do hope to host you again in the future.
by A verified traveler
Posted 26 Nov 2024
We got into our room and there was one washcloth and only two towels and one hand towel. The coffe cups were disarray and not clean. Carpets were dirty and the back patio had left over coffee cups on dust dirty table and patio needed to be swept and clean. No maid service at all.
Comment from Hotel Management
27 Nov 2024 by Magda , Hotel Management
Thank you for choosing to stay with us. We are sorry to hear that your stay was not up to Hilton Standards. We appreciate any feedback that may help us better our procedures for the future. If you would like to call the hotel and speak to the Manager on Duty, we would be more than happy to discuss.
by A verified traveler
Posted 24 Nov 2024
Nice property main pool is nice but the sun only hits certain areas in the afternoon. Lots of kids around which can make it a little noisy. But good doot for families food was good at the bars. Cookies delicious staff great
Comment from Hotel Management
24 Nov 2024 by Magda , Hotel Management
Thank you for choosing to stay with us. We are happy to hear you had a great stay. We do hope to host you again in the future.
by A verified traveler
Posted 24 Nov 2024
It was so beautiful my son enjoyed the two pools and the awrvice was awesone ill stay here again
Comment from Hotel Management
25 Nov 2024 by Jeff-Director of Resort Operations , Hotel Management
It sounds like you had a wonderful time! I'm so glad your son enjoyed the pools and that the service was awesome. It’s always great when a stay leaves such a positive impression. I'm sure your next visit will be just as enjoyable!
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Jeff-Director of Resort Operations , Hotel Management
Looks like you had a great stay. Please join us in Scottsdale again soon
by A verified traveler
Posted 22 Nov 2024
Lovely property with pleasant landscaping. Lots of cozy nooks tonsit in, Starbucks in lobby, 24 hours self checkout market, good restaurant, nice heated pool, friendly staff, clean and comfortable room.
Comment from Hotel Management
23 Nov 2024 by Jeff-Director of Resort Operatiosn , Hotel Management
Thank you so much for your kind words about our property! We're thrilled to hear that you enjoyed the landscaping and found plenty of cozy spots to relax. It's great to know that our 24-hour market, Starbucks, restaurant, and heated pool added to your experience. Our team takes pride in providing friendly service and maintaining clean, comfortable accommodations, so we're delighted we could make your stay enjoyable. We truly appreciate your feedback and look forward to welcoming you back soon!
by A verified traveler
Posted 22 Nov 2024
Overall, solid hotel and area. Bathroom was dated but no other comy
Comment from Hotel Management
23 Nov 2024 by Jeff-Director of Resort Operatiosn , Hotel Management
Thank you for sharing your feedback! We're glad you found the hotel and area to be a solid choice for your stay. We appreciate your comments about the bathroom and will share your input with our team as we continuously look for ways to improve. We hope to welcome you back soon for an even better experience!
by A verified traveler from Arlington
Posted 19 Nov 2024
Nice, expansive low rise resort. Housekeeping was poor to non-existent.
Comment from Hotel Management
19 Nov 2024 by Magda , Hotel Management
Thank you for choosing to stay with us at the DoubleTree Resort Scottsdale. We appreciate your feedback and will make sure to review you concerns with the team. We do hope to host you again in the future.
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Jeff-Director of Resort Operations , Hotel Management
Sounds like you had a good stay. We hope to have the opportunity to serve you again to make everything 100%.
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Jeff-Director of Resort Operatiosn , Hotel Management
So happy you had a great stay!! With all the places to stay we are thrilled you stayed at the Doubletree.
