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"The hotel is family owned. You’ll soon find out that the front desk staff and the dining staff as well as back office are all related. The kids are very nice and hospitable and their English is great - certainly better than my Italian. Rooms are clean, comfortable and updated but really no frills and on the small side. Room is a basic double bed with a desk built into the wall and a small fridge. And that’s all there is room for. Bathroom is regular sized. If you don’t expect to spend much time in the room except to sleep, this hotel is well worth it and you won’t be disappointed at all. It’s also very centrally located and walkable everywhere. "

"A great property for our one night stay whilst driving between locations and free, secure parking was a welcome plus. Spacious rooms plus very helpful and friendly staff."

"Great location for our family ski trip. The hotel has an agreement with a lovely ski hire shop which is fabulous as we could leave our ski's and boots there every day, it made such a difference to our trip. We used the pool daily, it was lovely after a day on the slopes. You have to book one hour slots for the pool which works well as it is never too busy."

"Alagna Mountain Resort & SPA provides nice facility and exceptionally friendly staff. Serving delicious breakfast and dinner on site and offer complementary activities scheduled at the hotel and around the village Excellent recommendations on activities and restaurant."

"Great 3☆ hotel in a great location with excellent views of the lake."

"Beautiful hotel in a beautiful location. Staff very friendly. Excellent breakfast."

"Very nice location right at the lake with dining at the water. Will definitely be using it again "

"Our lake view room was clean and comfortable with a lovely balcony and view. Staff were friendly and helpful. Breakfast was good. I am GF and a basket with bread, muffins, cornflakes was provided every day. Orta is a lovely town with good access to boats and lots of different restaurants."

"A joy to celebrate my husband's special birthday here. We enjoyed 3 nights of wonderful care and help from a brilliant, attentive reception team, especially Sara and Richard. Nikolai was so kind driving us to places to eat in the village in the evening. A special shout out for the young barman, whose name I didnt get, whose English is exceptional. The hotel is ideally placed for the village, the island and the Unesco Sacro Monte. The Couples Symposium in the Wellness Suite was a real treat. The two therapists were friendly and professional and gave us a fabulous treatment. The exceptional meal in the restaurant was the best treat of all, innovative, delicious.a wonderful experience, alongside a very good wine flight and excellent service."