Ratings based on 194 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Nice and Clean
Posted 10 Jul 2019 on HotelsThis was clean and nice but not in a very good location. Not very walkable. Parking was easy. No AC much like the rest of Germany. It was incredibly hot during our stay. Just a decent place to sleep and move on.
Comment from Hotel Management
8 Aug 2019 by Arcadia Hotel Heidelberg, Hotel Management
Dear Guest, We are pleased that you noticed the professional friendliness of our staff, we are very proud of that. Nevertheless, we regret that you could not sleep well due to the lack of air conditioning. As an alternative, we always have fans available for our guests. Sorry we have no offers for you. Nevertheless we would be glad if you visit us on occasion to see that we can do better.
Your team from the Arcadia Hotel Heidelberg
by A verified traveler
Posted 31 Oct 2018 on Hotels
Have been 3 times to Arcadia, can always count on a pleasant, comfortable room and convenient location to visitor sights and good transportation options. Excellent breakfast. And very welcoming front desk.☺
Comment from Hotel Management
4 Dec 2018 by Ramon Meyer, Hotel Management
Thank you verry much for the nice words and your visit of Arcadia Hotel Heidelberg.
Still have a Good time.
Ramon Meyer
and Staff Arcadia Heidelberg
by A verified traveler
Hotel in Schwetzingen
Posted 11 Sep 2018 on HotelsHotel was fine - have stayed here once before so was happy to go back. Nothing amazing but nothing dreadful either. Quite a large room and perfectly clean. Just a little on the warm side. Staff really friendly and helpful. Would say the breakfast was a little pricey for what was on offer.
Comment from Hotel Management
18 Sep 2018 by Ramon Meyer, Hotel Management
Thank you very much
by A verified traveler
Stopover
Posted 10 Aug 2018 on HotelsThe staff Avery friendly and a great help. The rooms were too hot as there is no air conditioning and it was hard to sleep. Could also do with an extra pillow on the bed.
The hotel was clean and value for money.
Comment from Hotel Management
14 Aug 2018 by Ramon Meyer, Hotel Management
Thank you very much for your Feedback. We are looking forward to welcome you again.
Ramon Meyer
And Team Arcadia Heidelberg
Recommended
for Everyoneby A verified traveler from copperas cove tx
Within walking distance to so many interesting thi
Posted 13 Oct 2017Fantastic breakfast with friendly staff they spoke good English even though I speak german. The espresso machine is to kill for. And the view from the rooms on the top floor facing Heidelberg are spectacular.
Comment from Hotel Management
5 Dec 2017 by Ramon Meyer, Hotel Management
Dear Clyde,
thank you very much for your positive Feedback. We hope you had a good trip here.
Still have a good time and maybe we see us again!?
Ramon Meyer
and the Arcadia Team
by C
Worthwhile first visit
Posted 2 Jul 2017 on HotelsWe stopped off overnight and were met by very pleasant and helpful staff, check in was quick and easy the rooms were clean and comfortable providing everything we needed, the staff were helpful recommending places to visit and eat and giving directions would definitely stay here again
Comment from Hotel Management
7 Jul 2017
Thank you verry much for your positiv score. We hope to see you soon as posibel in our Hotel again.
Best Regards from Heidelberg Schwetzingen
Ramon Meyer
General Manager and the Arcadia staff
Recommended
for Everyoneby A verified traveler
Posted 10 Nov 2016
Pros: This is the perfect business hotel
Excellent restaurant choices free parking
Plugs for phones by beds
Excellent hotel
Cons: Perfect nothing wrong with it
There is nothing wrong with it
Perfect
Comment from Hotel Management
5 Sep 2019 by Arcadia Hotel Heidelberg, Hotel Management
Thank you for your review! We really appreciated your comment!
by A verified traveler
ok
Posted 19 Sep 2016reception staff clearly frustrated with check-in - it was closer to rude than a "german directness"
The "free" premium bottle of water in the room had the seal broken - (perhaps the last guess refilled it and didn't read that it was free).
No extra pillows in the room.
all in all an ok stay.
Comment from Hotel Management
5 Sep 2019 by Arcadia Hotel Heidelberg, Hotel Management
Thank you for your review! We really appreciated your comment!
by Emanuel
Posted 10 Aug 2016 on Hotels
Comment from Hotel Management
5 Sep 2019 by Arcadia Hotel Heidelberg, Hotel Management
Vielen Dank für Ihre Bewertung!
by John from Dover
Very Good stay
Posted 5 Aug 2016 on HotelsStay was for purpose of attending the German Grand Prix. Hotel was ideally placed to travel to the circuit and also eating close to the hotel in the evening.
Comment from Hotel Management
5 Sep 2019 by Arcadia Hotel Heidelberg, Hotel Management
Thank you for your review! We really appreciated your comment!
