Ratings based on 89 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Saarbruecken
Posted 2 Dec 2024
There are excellent vegan meals. Surprising and highly delicious.
Our wishes were fulfilled before i knew them!
Comment from Hotel Management
9 Dec 2024 by Hotel Das Rübezahl, Hotel Management
Dear Heide,thank you very much for your wonderful feedback! It is important to us that you feel comfortable with us and we look forward to welcoming you again.Best regards from the beautiful Schwangau
by A verified traveler
Posted 24 Nov 2024
Nestled in quiet valley facing Alpine mountains with view of 19th-century Neuschwanstein Castle this hotel is a combination of rustic and modern stile with nice facilities to relax and enjoy region's timeless charm and a deep connection to its cultural roots
Comment from Hotel Management
9 Dec 2024 by Hotel Das Rübezahl, Hotel Management
Thank you for your thoughtful description! We’re delighted you appreciated the blend of rustic and modern styles, the relaxing facilities, and the stunning views of the Alps and Neuschwanstein Castle. We hope to welcome you back soon to experience even more of the region’s charm and cultural heritage! Best regards from the beautiful Schwangau
by A verified traveler
Posted 7 Oct 2024
sign view is good for picture
Comment from Hotel Management
13 Oct 2024 by Hotel Das Rübezahl, Hotel Management
Dear Howard,It was a pleasure to have you with us! Thank you very much for the great review!
by A verified traveler
Posted 28 Sep 2024
Beautiful hotel, great views and great food!
Thank you
Comment from Hotel Management
13 Oct 2024 by Hotel Das Rübezahl, Hotel Management
Thank you for your wonderful feedback! It is important to us that you feel at home with us and we look forward to welcoming you again.
by A verified traveler
Posted 26 Sep 2024 on Hotels
Comment from Hotel Management
13 Oct 2024 by Hotel Das Rübezahl, Hotel Management
Dear Joey,Thank you for your wonderful review! It's great to hear that we were able to fulfil your expectations and create wonderful experiences for you!
by A verified traveler
Posted 2 Aug 2023
Comment from Hotel Management
3 Aug 2023 by Thrum, Hotel Management
Thanks you!
by A verified traveler from Vancouver
Posted 15 Sep 2021
This is a beautiful spa resort. The staff were extremely friendly and professional. Lovely restaurant and bar, lovely pool and spa area, free use of bicycles, and great location near Fussen, Neuschwanstein and Hohenschwangau. My wife and I really enjoyed ourselves and we would definitely return.
Comment from Hotel Management
15 Sep 2021 by family Thurm, Hotel Management
Thank you very much for your lovely words!
by A verified traveler
Posted 30 Nov 2019
Room was wonderful with great view of castles from balcony. Spa was geat. Loved the steam room!
Comment from Hotel Management
30 Nov 2019 by family Thurm, Hotel Management
Tahnks you so much for the review!
by A verified traveler from NY
Posted 23 Oct 2019
The man at the service desk was simply mean and unapologetic about our shower breaking and messing up our entire day as it took hours to fix and our baby could not nap. We weren’t offered a room or any extra care to help make it better. Left a very bad taste to a very special and long awaited trip. There were flies all around in the spa and the room was very disappointing considering the price. I thought this hotel was going to be our greatest stay on the trip and it turned out to be the worst.
Comment from Hotel Management
24 Oct 2019 by family Thurm, Hotel Management
Dear sir, thanks for your time to write about us.
May be you can contact us directly and give us more details about your experience. Only then we can know what happened and improve our services. Our goal is make our guests happy!
But with your statement we couldn't identify nothing. In the last few days we didn't had any shower breaking or we couldn't find any guests from Expedia with a baby (?). Thanks for your help.
kind regards
Thanks and kind regards
by A verified traveler
Posted 7 Oct 2019 on Hotels
The staff was very friendly and the room a delight. We wish we would have been able to stay at least another night.
Comment from Hotel Management
7 Oct 2019 by family Thurm, Hotel Management
Thank you very much for you review!
We hope to welcome you again in our hotel!
