Ratings based on 466 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Easy check-in and quiet hotel.
Comment from Hotel Management
25 Nov 2024 by Gm, Hotel Management
Hello,Thank you for taking the time to leave us a five-star review. We are delighted to hear that you were satisfied with our service. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to serving you again.
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Gm, Hotel Management
Hello,Thank you for your four-star review and for choosing our establishment. We are pleased to learn that you were satisfied with our service. We are committed to continuous improvement, and any additional feedback you can provide would be greatly appreciated. We eagerly anticipate the opportunity to serve you again.
by A verified traveler
Posted 7 Nov 2024
Very clean, wry helpful staff.
Comment from Hotel Management
7 Nov 2024 by Gm, Hotel Management
Hello,Thank you for taking the time to leave us a five-star review. We are delighted to hear that you were satisfied with our service. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to serving you again.
by A verified traveler
Posted 23 Oct 2024
Comment from Hotel Management
23 Oct 2024 by Gm, Hotel Management
Hello Thank you for your 3-star review and for using our service. We're pleased to have been able to assist you, though it's clear we have areas to improve. We're committed to excellence and would greatly value any further feedback you could provide. Ensuring your complete satisfaction is important to us, and we hope to have the opportunity to demonstrate this in the future.
by A verified traveler
Posted 20 Oct 2024
I booked online for two nights arriving October 15 and leaving October 17. Was charged for three nights instead of two.
Comment from Hotel Management
20 Oct 2024 by Gm, Hotel Management
Hi pat please check your reservation it’s for 3 nights under book 3 night and save promo Or call Expedia for further help. We received reservation from third party Expedia and it was 3 nights.
by A verified traveler from Oconomowoc
Posted 18 Oct 2024
I was very disappointed in the whirlpool not being heated. It was also very cold and dirty. YUCK
Comment from Hotel Management
19 Oct 2024 by Gm, Hotel Management
Hi Thank you so much for your feedback. Customer satisfaction is and always has been one of our top priorities. We're terribly sorry to hear about your experience and highly appreciate you bringing this to our attention.
by A verified traveler
Posted 16 Oct 2024
The property was very nice & clean 😍
Comment from Hotel Management
16 Oct 2024 by Gm, Hotel Management
H. Vicki, Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our service. Our team is co mmitted to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to serving you again!
by A verified traveler
Posted 10 Oct 2024
The hot breakfast was good, but a little variety to the menu would be nice with something different at least every other day.
Comment from Hotel Management
10 Oct 2024 by Gm, Hotel Management
Hi, Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our service. Our team is co mmitted to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to serving you again!
by A verified traveler
Posted 4 Oct 2024
Comment from Hotel Management
4 Oct 2024 by Gm, Hotel Management
Thank you for giving us 2star
by A verified traveler
Posted 10 Sep 2024
.
Comment from Hotel Management
10 Sep 2024 by Gm, Hotel Management
Hi, Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our service. Our team is co mmitted to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to serving you again!
