Ratings based on 57 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Jul 2024
The location was in a small alpine village with stunning views. There were walks from the door and easy access to cable cars for mountain walks and lakes. The hotel was immaculate and inkeeping with local tradition. The service was excellent and staff went above and beyond, even providing us with a breakfast bag on our departure day. There is a restaurant on site which served traditional german food which again was amazing.
Comment from Hotel Management
30 Jul 2024 by Martin, Hotel Management
Dear Julia, thank you very much for your lovely feedback and we are happy to hear that you enjoyed hotel-restaurant & area likewise. Im sorry that we could not say good bye but good to see you returned back home safe. We do hope to get the chance to welcome you back and remain with warm regards Martin
by A verified traveler
Posted 26 Jul 2024
Comment from Hotel Management
16 Aug 2024 by Martin Heindl, Hotel Management
Herzlichen Dank für das positive Feedback. Herzlich e Grüße
by A verified traveler
Clean and nice staff..
Posted 25 Feb 2020 on HotelsComfortable, clean, good food and wonderful service!
Comment from Hotel Management
26 Feb 2020 by Martin Heindl, Hotel Management
Dear Eva-Maria,
Thank you for taking the time and sharing your Feedback with other travelers and us. We are glad to see that you enjoyed your stay with us.
We would be delighted to welcome you back in the future.
With warm regards
Martin
by A verified traveler
Fabulous stay
Posted 17 Oct 2019 on Hotels10/5 stars!! The proprietor was so friendly and gracious and you cannot get a more authentic Bavarian hotel experience. Check in first since they’ll give you coupons for Chiemsee castle etc. And don’t get dinner elsewhere- charming restaurant is part of the hotel. Breakfast was fabulous. This should be a 5* B&B. I will definitely be back!!
Comment from Hotel Management
17 Oct 2019 by Martin Heindl, Hotel Management
Dear Caitlin,
thank you very much for your Wonderful Feedback. We are glad to see, that your group has enjoyed your stay to the fullest. Please rest assured that we share your Feedback with our Team. And we all look Forward to welcome you back.
Meanwhile we remain with warm regards
Martin
by A verified traveler
Absolutely wonderful
Posted 5 Oct 2019 on HotelsThis hotel was excellent beyond our expectations. We were met by the owner with a welcoming smile and things just kept getting better. Our room was very clean, modern and the bed was comfortable. When we went down to the restaurant for dinner we were again met by Martin, the owner who helped us with the menu and we enjoyed the best meal of our holiday. All of the staff were wonderful. Finally, Martin was a tremendous help in planning our local trips and our onward journey. Will definitely return when we get the chance.
Comment from Hotel Management
8 Oct 2019 by Martin Heindl, Hotel Management
Dear Ian, thank you very much for taking the time and sharing your Feedback with other travelers and us. We are glad to see to that you enjoyed your stay with us to the fullest. I do hope your onward journey brought to nice places too and you both will have a rememorable trip.
We are Looking Forward to your return :-)
warm regards
Martin
by A verified traveler
Posted 28 Sep 2024
Nach dem Lob anderer Bewertungen hier ein paar Kritikpunkte:
In der Beschreibung wird nicht erwähnt, daß man die Koffer je nach Zimmer zwei hohe Treppen hinauf schleppen muss.
Im Zimmer lässt die Reinigung unter dem Bett zu wünschen übrig. Die Matrazen haben Kuhlen und die Kopfkissen sind eine Zumutung.
Das Frühstück ist von guter Qualität, wird aber spärlich nachgefüllt. Obwohl Speisen im Außenschaukasten angeboten werden kann man sie nur am Wochenende kosten. Wohl weil sie den günstigen Preis haben.
Dem Chef fehlt es an allgemein üblichen Höflichkeitsfloskeln. Ein : Dankeschön oder gute Heimreise ist wohl nicht im Preis drin.
by A verified traveler
Posted 10 Sep 2024
Comment from Hotel Management
10 Sep 2024 by Martin Heindl, Hotel Management
Herzlichen Dank für das positive Feedback. Herzliche Grüße
by A verified traveler
Posted 1 Sep 2024
Très beau Gasthof rénové avec de belles chambres - restaurant (bib Michelin) excellent - personnel très sympathique et compétent.
Comment from Hotel Management
1 Sep 2024 by Heindl, Hotel Management
Dear Jean Michel, thank you very much for your kind review. We are glad to see that you enjoyed your stay with us and look forward to welcome you back. warm regadsMartin
by A verified traveler
Posted 20 Aug 2024
perfekter Ausgangspunkt für Wanderungen und Ausflüge.
Super nette Leute, leckeres Frühstück, saubere Zimmer. Also alles perfekt.
Ein minus punkt das Zimmer im Dachgeschoss hat nur kleinen Fenster,in der Nacht war sehr warm,,keine Klimaanlage.Mücken gefahr.
Comment from Hotel Management
20 Aug 2024 by Martin Heindl, Hotel Management
Lieber Andreas, herzlichen Dank für Deine Bewertung. Es freut uns zu lesen, dass Ihr mit unserem Haus zufrieden wart. Bezüglich der Mücken haben wir bis dato von Fliegengittern abgesehen um das Zimmer nicht noch dünkler erscheinen zu lassen. Aber ihr habt ja auf den Zimmern Mückenstecker liegen, die eigentlich Abhilfe leisten sollten. Gerne beraten wir Euch beim nächsten Besuch persönlich um die für Euch passende Zimmerkategorie zu finden. Herzliche Grüße
by A verified traveler
Posted 18 Aug 2024 on Hotels
Comment from Hotel Management
20 Aug 2024 by Martin Heindl, Hotel Management
Liebe Kathrin, herzlichen Dank für Deine Bewertung. Wir entnehmen dieser das wir Dich leider nicht überzeugen konnten, können aber aufgrund mangels Feedback nicht erkennen was wir hätten besser machen können. Gerne stehen wir für ein persönliches Gespräch gerne zur Verfügung. mit herzlichen Grüßen
