Ratings based on 283 Verified Reviews
3.1 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Toilet partially cleaned, with spattered rim from prior occupant. Pillowcase had stains. Walls in need of cleaning, repair, and paint. Sink and tub had been painted(?) but had peeled around the drains. Smoke smell. Mattress was so so. I slept using a fleece comforter I had with me for my dog. We shared. Dog spent a lot of time sniffing around the room. Not a good sign. It was late, I was tired and traveling solo, so I stayed. Slept OK.
To the staffs credit, he called just as I entered the room to ask if it was OK. Hadn’t really seen the room, so accepted the room. Should have said no, but as I said, it was late, and I was tired.
by A verified traveler
Posted 17 Oct 2024
Comment from Hotel Management
18 Oct 2024 by Nancy Y., Hotel Management
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6
by A verified traveler
Posted 1 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Kal, Hotel Management
Dear Star,I’m sorry to hear that your experience did not meet your expectations. We strive to provide a clean and comfortable environment for all our guests, and it’s clear we fell short in your case. Your feedback is extremely important to us, and we will address the issues you raised with our team to ensure improvements are made. We hope you’ll give us another chance in the future.Best regards,Manager, Motel 6 - Schenectady, NY
by A verified traveler
Posted 24 Sep 2024
Comment from Hotel Management
24 Sep 2024 by Kal, Hotel Management
Dear Gloria,Thank you for taking the time to leave us a review and for choosing to stay at Motel 6 Schenectady! We are glad to hear you had a positive experience overall. If there is anything we could improve to make your next stay even better, feel free to let us know. We look forward to welcoming you back in the future!Best regards,Manager, Motel 6 - Schenectady, NY.
by A verified traveler
Posted 23 Sep 2024
Place was very nice and very good price.
Comment from Hotel Management
23 Sep 2024 by Kal, Hotel Management
Dear Ray,Thank you for your 5-star review! We're thrilled to hear that you had a great stay and found our pricing to be excellent. It was a pleasure having you at Motel 6 Schenectady, and we hope to welcome you back soon.Best regards, Manager, Motel 6 - Schenectady, NY.
by A verified traveler
Posted 20 Sep 2024
Clean up the area
Comment from Hotel Management
23 Sep 2024 by Kal, Hotel Management
Dear Ranada,Thank you for sharing your feedback. We are sorry to hear about your experience and will take your comments regarding the area cleanliness seriously. We will address this immediately with our team to ensure a better experience for future guests. We hope you’ll give us another chance to serve you.Best regards,Manager,Motel 6 - Schenectady, NY.
by A verified traveler from Pikesville
Posted 15 Sep 2024
Upon arriving at Motel 6 we were advised that the reserved room allowed smoking. A non-smoker room was $ 21.43 extra. Whoever heard of a smoking room being less than a non smoking room. Un-heard of in this century. Very Unfair
Comment from Hotel Management
23 Sep 2024 by Kal, Hotel Management
Dear Gary,Thank you for your review and for bringing this issue to our attention. We understand your frustration regarding the pricing differences for smoking and non-smoking rooms. Our room rates reflect various factors, and we are always striving to provide the best value for all our guests. Your feedback is valuable, and we will review our pricing structure to ensure fairness. We hope to have the chance to better serve you in the future.Best regards,Manager,Motel 6 - Schenectady, NY.
by A verified traveler
Posted 6 Sep 2024
Quiet place
Comment from Hotel Management
12 Sep 2024 by Kal, Hotel Management
Dear Nilberto,Thank you for sharing your feedback. We’re glad to hear you appreciated the quiet atmosphere during your stay. If there’s anything we can do to improve your experience in the future, please don’t hesitate to let us know. We hope to have the opportunity to welcome you back and provide an even better experience next time.Best regards, Manager, Motel 6 - Schenectady, NY.
by A verified traveler
Posted 31 Aug 2024
Our non-smoking room stunk of smoke, especially strongly in the bathroom. Even the bed linens smelled smoky. The AC had a musty smell to it, and was very loud. I would strongly recommend against staying here.
Comment from Hotel Management
2 Sep 2024 by Kal, Hotel Management
Dear Margaret,Thank you for sharing your experience with us. I sincerely apologize for the issues you encountered during your stay, particularly the smell of smoke in your non-smoking room and the noise from the AC. This is not the standard we aim to uphold, and your feedback will be addressed with our housekeeping and maintenance teams immediately. We appreciate your comments and will work hard to improve for future guests.Best regards,Manager,Motel 6 - Schenectady, NY
by A verified traveler
Posted 28 Aug 2024
Vey clean, spacious room. Staff very friendly.
Comment from Hotel Management
29 Aug 2024 by Kal, Hotel Management
Dear Don,Thank you for your wonderful review! We’re thrilled to hear that you enjoyed our clean and spacious rooms and found our staff friendly. Your feedback means a lot to us, and we hope to welcome you back for another great stay soon!Best regards,Manager,Motel 6 - Schenectady, NY
