Ratings based on 594 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Schenectady
Posted 2 Jan 2025
Comment from Hotel Management
2 Jan 2025 by JG, Hotel Management
Thank you for you ranking on our Hotel. We hope in your future travels they will include our Doubletree Schenectady.
by A verified traveler
Posted 29 Dec 2024
Comment from Hotel Management
30 Dec 2024 by JG, Hotel Management
Thank you for you ranking on our Hotel. We hope in your future travels you will stay with us again at the Doubletree Hotel downtown Schenectady.
by A verified traveler
Posted 17 Dec 2024
Comment from Hotel Management
21 Dec 2024 by JG, Hotel Management
Thank you for you ranking on our hotel. We hope in your future travels they will include our Doubletree Hotel in Downtown Schenectady.
by A verified traveler
Posted 7 Dec 2024
Hotel smells likes cigarettes inside
Comment from Hotel Management
7 Dec 2024 by ej, Hotel Management
Thank you for taking the time to share your feedback. We sincerely apologize for the experience you had during your stay. Providing a clean, comfortable, and welcoming environment for all of our guests is of utmost importance to us, and we regret that we fell short in this regard.We take your concerns seriously and will investigate the matter to ensure that the room you stayed in, as well as other areas of the hotel, are thoroughly checked and properly addressed. Please know that we have designated smoking areas, and it is our goal to maintain a smoke-free environment in our rooms and public spaces.
by A verified traveler
Posted 2 Dec 2024
Clean and nice property. Not a great town.
Comment from Hotel Management
2 Dec 2024 by ej, Hotel Management
Thank you for taking the time to share your feedback. We're glad to hear you found our property clean and nice. We take great pride in maintaining a welcoming and comfortable environment for our guests.We understand that every destination may not be to everyone's preference, and we appreciate your honesty regarding your experience with the town. Schenectady offers a variety of local attractions and activities, and we hope you were able to explore some of them during your stay.We hope to have the opportunity to welcome you back to our hotel in the future.
by A verified traveler
Posted 1 Dec 2024
Pleasant stay. There was some black ice in the side parking lot — so be careful during the winter.
Comment from Hotel Management
2 Dec 2024 by EJ, Hotel Management
Thank you so much for your kind review and for sharing your feedback! We're thrilled to hear that you had a pleasant stay with us. We also appreciate your helpful note about the black ice in the side parking lot. We take safety seriously and will ensure that our team is aware so we can take appropriate precautions. We look forward to welcoming you back again soon! Stay safe and have a wonderful day.
by A verified traveler
Posted 24 Nov 2024
A nice room. Friendly staff.
Comment from Hotel Management
24 Nov 2024 by JG, Hotel Management
Thank you for your ranking and comments on our hotel. We hope in your future visits to Schenectady you will stay with us again at the Doubletree Hotel Downtown Schenectady.
by A verified traveler
Posted 23 Nov 2024
I like the room was comfortable and nice
Comment from Hotel Management
23 Nov 2024 by JG, Hotel Management
THank you for your comments and ranking on our Doubletree Hotel. We hope you will stay with us again on your next visit to Schenectady.
by A verified traveler
Posted 30 Oct 2024
Parking was limited and not guaranteed.
Comment from Hotel Management
30 Oct 2024 by JG, Hotel Management
Good afternoon,Thank you for your ranking on our Hotel. We apologize for any inconvenience for the parking.We hope in your future travels they will include our Doubletree Hotel Downtown Schenectady.
by A verified traveler
Posted 28 Oct 2024
Lack of amenities. Didn't even have toothpaste for guests.
Comment from Hotel Management
29 Oct 2024 by ej, Hotel Management
Thank you for sharing your feedback with us. We appreciate your comments regarding the amenities during your stay. We strive to provide a comfortable and convenient experience for all our guests, and we're sorry to hear that we fell short in this regard.While we do offer some amenities in our rooms, we understand that having essentials like toothpaste readily available is important. We’ll take your feedback into consideration as we continually work to enhance our guest offerings.
