Ratings based on 992 Verified Reviews

4.1 out of 5
88% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 10 Jan 2025
I didn't like that there was a coffee or blood stain on the sheets by the pillows of which I took a picture of. When I went to the front desk to complain, there was no one there. Then on Saturday 1/4/25 around 12:45pm, my keycard wouldn't open my door and I was locked out of my room. I went to the front desk and again, no one there and I rang the Ring doorbell and had to wait out in the lobby for about 20-30 minutes before someone finally came to the desk. She redid my card and told me to keep it away from my cellphone and bankcard, I told her it was in my coat pocket all by itself and no where's near anything. The breakfast consisted of either danish or bagels, the waffle machine was not set up either morning. Coffee is supposed to be available 24 hours a day, which it was, but Sunday morning 1/5/25, just before the clerk arrived for work, I went to get coffee and there was no sugar, so I looked in a couple of cupboards and the front desk clerk came in and told me I am not allowed to go in the cupboard like I was some child...I told her that if there was enough sugar put out the night before, I would not have to be doing there job...But after sounding so negative above, I will say the beds were very comfortable and the nights were very quiet. One more thing, the tv came in all fuzzy and the cable channels would not come in, the screen was all green on those channels. Also the lady that checked us in on Friday 1/3/25 was very nice and helped us with a smooth check in.
2 out of 5
by A verified traveler from New Smyrna Beach

Posted 31 Dec 2024
Ya know, I really don’t like writing this review! Just another negative that reinforces why I must. We’ve stayed here once before so I thought I knew the deal. Ok Hotel, pretty clean, no frills and inexpensive!! Good - Inexpensive, COFFEE (CTL breakfast), cash discount, very comfortable king bed, good hot water. Not Good - freaking room was COLD. Got to room and it was 58. I guess they didn’t think to turn on the heat in prep for guests!! 3rd day tile floor in bathroom still freezing!! Didn’t salt icy sidewalks, TV, shower. I mean there was a long busted peg sticking out of the wall for the TP. Kept falling and rolling behind toilet. Really?? Shout out to the woman who was cleaning the rooms among other things. Very nice and personable!! Have to find new place. Sorry for long review!
4 out of 5
by A verified traveler

Posted 29 Dec 2024
Conveniently located for our stay in Rotterdam
2 out of 5
by A verified traveler

Posted 23 Dec 2024
Didnt like ,,wall cracked,, rugs worn down to backing,, breakfast not fresh,, walk way not cleared of snow,(safety issue),,toliet flushed very loud, faucet needs repair,,driveway not cleared either the lot adjoining was cleared
5 out of 5
by A verified traveler

Posted 19 Dec 2024
Good
5 out of 5
by A verified traveler

Posted 15 Dec 2024
Clean room
5 out of 5
by A verified traveler from Lancaster

This traveler left a rating score only Posted 12 Dec 2024
5 out of 5
by A verified traveler

Posted 11 Dec 2024
Great stay
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Dec 2024
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Dec 2024