Ratings based on 980 Verified Reviews
3.9 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
by A verified traveler
Posted 23 Nov 2024
by A verified traveler
Posted 19 Nov 2024
U
by A verified traveler
Posted 18 Nov 2024
Things l liked the most about this place was clean and easy parking and the breakfast was wonderful.
by A verified traveler
Posted 17 Nov 2024
by A verified traveler
Posted 16 Nov 2024
Room carpet was dirty and sticky. The coffee maker didn’t work. The night stand light did not work. There were no pen and note pad in the room. The lights were very dim. Whit paint on the walls were dirty and old. Refrigerator’s compressor was making load annoying nose any time it started woking all night. It was totally not expected from Hyatt brand!
by A verified traveler from indianapolis
Posted 12 Nov 2024
The front desk person was anything but friendly. On arrival , while settling in for the evening to our room, the building fire alarm goes off and after all the fire trucks and firemen were clearing out , there was no direction from hotel personnel that iir was safe to go back in, we were NOT invited back in. Instead we had to speak amongst ourselves about safety of going back to our rooms. This hotel’s management should get ZERO stars. When we brought this subject up with front desk staff, not even an apology from them. do NOT stay here.
by A verified traveler
Posted 12 Nov 2024
by A verified traveler
Posted 10 Nov 2024
The rooms were okay. The tv in our room did not work. Also, there is a “quiet time” but it was not quite and we had a very hard time sleeping. The quiet time was not enforced.
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Guest Services, Hotel Management
Dear Jisela,Thank you for sharing your feedback. We're glad to hear that you enjoyed your stay! We appreciate your recommendation and look forward to welcoming you again in the future.
