Ratings based on 961 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from LONG BEACH
Posted 13 Nov 2024
This establishment was great. It’s within walking distance to quite a few restaurants and also extremely close to the main train station. Staff was amazing and graciously helpful. I definitely recommend this establishment to anyone looking to travel in the Salzburg area.
Comment from Hotel Management
16 Nov 2024 by Author, Hotel Management
Dear Trinton,
thank you for staying at our hotel and taking the time to rate us.
We are very pleased that you enjoyed your stay with us so much. We look forward to seeing you again.
Best regards from the city of Mozart,
Your team from the Dorint City - Hotel Salzburg
by A verified traveler
Posted 20 Oct 2024
Thank you so much I was so happy staying here🙏🙏
Comment from Hotel Management
26 Oct 2024 by Author, Hotel Management
Dear Esdras,
Thank you for taking the time to rate our hotel.
Your feedback shows us we are able to reach our goal: providing all our guests with perfect quality and good services! It motivates everybody working here to maintain and improve our standards permanently
We are already looking forward to your next visit.
Warm greetings from the city of Mozart,
Your team from Dorint City - Hotel Salzburg
by A verified traveler
Posted 18 Oct 2024
The hotel was conveniently located near the train station and numerous restaurants. There was a small gym and an incredible sauna which we used daily. Our only complaint was that our rooms air conditioning was not functioning and our window opened to a very noisy and busy street. The food was fantastic. They offered a bountiful buffet breakfast. The staff were amazing
Comment from Hotel Management
26 Oct 2024 by Author, Hotel Management
Dear Marty,
thank you for your kind review!
We're delighted you enjoyed our location, gym, and sauna, as well as our breakfast offerings and friendly staff. We apologize for the inconvenience with the room temperature. As we are now in heating mode for the season, cooling is currently unavailable in the rooms. We understand this can be uncomfortable, and we appreciate your understanding.
We look forward to welcoming you back soon!
Warm greetings from the city of Mozart,
Your team from Dorint City - Hotel Salzburg
by A verified traveler
Posted 14 Oct 2024
Not close to any of the main attractions. Dirty marks on walls. I had to change rooms as the first room had terrible curtains that did not completely cover the window so the neon lights from the BP and the Nightclub next door shone through all the gaps so i couldn't sleep. I complained at 7am and returned at 3pm to find they had not bothered to look into it in those 8 hours.
Comment from Hotel Management
15 Oct 2024 by Author, Hotel Management
Dear Kelly,
Thank you for your feedback.
We would like to clarify that our hotel is just a 10-minute walk from the old city and the first major attractions. We’re sorry to hear that you found the walk too long.
We apologize if there was a delay in addressing your concerns and will work on improving our response times. We appreciate your comments and hope to provide a better experience in the future.
Warm greetings from the city of Mozart,
Your team from Dorint City - Hotel Salzburg
by A verified traveler
Posted 12 Oct 2024
We were satisfied with our stay despite some quirks. We had a large junior suite for our family of three. The space was large and comfortable, although the purple Mozart-inspired interior of the room felt a tad outdated. The location was walkable to anything we needed and the staff were helpful and efficient. The oddest aspect to our stay was that we were on the east side of the building and the adjacent food truck courtyard turned into a nightclub on the weekend. LED lights projected on walls and thumping music. We set our white noise app to full blast and went on our merry way but the disruption did persis until 1:30am. I would stay here again but felt that the value was reduced by this neighboring business.
Comment from Hotel Management
14 Oct 2024 by Author, Hotel Management
Dear Katrina,
Thank you for your feedback.
We're glad you had a comfortable stay and appreciated our convenient location and helpful staff. We apologize for the noise disturbance from the neighboring courtyard and understand the impact it had on your experience. We’ll look into this matter to ensure better comfort for our guests in the future.
We hope to welcome you again soon!
Warm greetings from the city of Mozart,
Your team from Dorint City - Hotel Salzburg
by A verified traveler from Kelwona
Posted 9 Oct 2024
This was a good hotel. Short cab ride from train station. Staff was friendly and helpful! The room walls were kind of grubby looking. Could have used a paint job. We found many of the restaurants were closed on weird days and times so finding one was tricky!! Austria was beautiful though and we had a wonderful time regardless!!
Comment from Hotel Management
9 Oct 2024 by Author, Hotel Management
Dear Julie,
thank you for your review! We’re glad you found our location convenient and enjoyed the helpfulness of our staff. We appreciate your feedback regarding the room and will look into refreshing the walls.
It's great to hear you had a wonderful time in Austria despite the restaurant challenges. We hope to welcome you back on your next visit!
Warm greetings from the city of Mozart,
Your team from Dorint City - Hotel Salzburg
by A verified traveler
Posted 6 Oct 2024
Mentioned a restaurant and a chef, but the restaurant was only open for a buffet breakfast only.
Asked for snacks, something to eat at the bar and was directed to a vending machine next to reception.
Comment from Hotel Management
8 Oct 2024 by Your team from Dorint City - Hotel Salzburg, Hotel Management
Dear Dawn,Thank you for taking the time to share your feedback with us. We sincerely apologize for the confusion and inconvenience you experienced regarding our restaurant and food services. While our restaurant is mostly open just for breakfast, we understand the importance of offering dining options throughout the day.We regret that our limited snack options did not meet your expectations but we appreciate your feedback and hope you'll give us another opportunity to better serve you in the future.Warm greetings from the city of Mozart,Your team from Dorint City - Hotel Salzburg
by A verified traveler from Berkeley Heights
Posted 26 Sep 2024
The staffs are very friendly. And, the breakfast was great. We had hot omelette every morning! Kudos to the kitchen staffs!
Comment from Hotel Management
27 Sep 2024 by Your team from the Dorint City - Hotel Salzburg, Hotel Management
Dear David, Thank you for taking the time to rate our hotel. We are very pleased that you felt comfortable and that you were satisfied with our services.We are happy to pass on your feedback to our entire team. Best regards from the city of Mozart,Your team from the Dorint City - Hotel Salzburg
by A verified traveler
Posted 24 Sep 2024
Great place to stay in Salzburg and walking distance to all the places we wanted to visit.
Comment from Hotel Management
25 Sep 2024 by Your team from Dorint City - Hotel Salzburg, Hotel Management
Dear Marlon,Thank you for taking the time to rate our hotel.We are happy to read that you have enjoyed your stay with us. We hope that Salzburg will be associating for you only with the best memories.We are already looking forward to your next visit.Warm greetings from the city of Mozart,Your team from Dorint City - Hotel Salzburg
by A verified traveler
Posted 20 Sep 2024
Short walk to old town. Super large room and clarn
Comment from Hotel Management
23 Sep 2024 by Your team from the Dorint City - Hotel Salzburg, Hotel Management
Dear Brian,Thank you for staying at our hotel and taking the time to rate us.We are very pleased that you enjoyed your stay with us so much. We look forward to seeing you again. Best regards from the city of Mozart, Your team from the Dorint City - Hotel Salzburg
