Ratings based on 189 Verified Reviews

4.2 out of 5
76% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 4 Oct 2024
I'm an oap and put on the top floor, no lift
5 out of 5
by A verified traveler

Posted 5 Sep 2024
Decent enough place to stay. Showing it's age in places but overall clean and tidy. Staff were friendly. Easy to check in, and I set off early the following morning - leaving the keys in the box in the hallway. Very convenient for the town centre and seafront if you don't mind a few minutes walk. Variety of restaurants nearby, even before you reach the town centre.
5 out of 5
by A verified traveler

Posted 27 Aug 2024
Amy the host was first class and even upgraded my room after she had found out i had a bad day with my car breaking down and she also waited for me well after the time i was supposed to check in. Great room, great location and top customer service. Would definitely recommend
5 out of 5
by A verified traveler

Posted 21 Aug 2024
Friendly host mini fridge in ro large TV excellent lounge/bar. No breakfast provided was a minus
5 out of 5
by A verified traveler

Handy for all attractions in Scarborough

Posted 20 Aug 2024 on Hotels
We had a great overnight stay. Our room was spacious and comfortable, and very clean, with a fantastic view over the North Bay. It is in a very handy position for both bays and also Peasholm park or the Open Air Theatre. It’s only a short walk to the town centre and station. Handy parking outside and a very easy check in process. We will certainly book again next time we come to Scarborough. We saw a wonderful sunrise from the bedroom window and got some great pics😊
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Aug 2024 on Hotels
4 out of 5
by A verified traveler

Posted 5 Aug 2024
Check in and parking was easy. The property was very clean. The old sash window rattled when open so I had to shut it which made the room warm.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Aug 2024
4 out of 5
by A verified traveler

Comfortable Stay

Posted 20 Jul 2024 on Hotels
A very comfortable stay. The hotel host was kind and welcoming.
5 out of 5
by A verified traveler

Posted 12 Jul 2024
Was stayibg at hotel for a JLS consert. Hotel was lovely and clean. Was in room 8. Only thing wifi didnt work very well. Think it needs a booster added to get to top floors