Ratings based on 388 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Aug 2024 on Hotels
Room was small but adequate, but the amazing views from both windows certainly made up for it.
Room was not dirty but lots of old cobwebs hanging from ceiling and fluffy dust on lights.
Beds were a bit uncomfortable due to thin mattresses (maybe time to replace with better quality). Bathroom was clean but a little cramped.
But ........ Despite the somewhat negative comments, we will definitely return to this hotel as we really enjoyed our stay.
The stay was made all the better for the attentiveness of the staff who were so friendly and nothing was too much trouble.
Highly recommend.
by A verified traveler
Posted 23 Aug 2024 on Hotels
The staff were friendly and helpful but the bathroom was in a very bad condition. The towels and bedding was all clean but the hotel has definitely seen better days.
by A verified traveler
Posted 22 Aug 2024
Check-in was fine. We were booked on a B&B basis via Expedia . This was confirmed on check-in but was later challenged by the second receptionist . Expedia had not confirmed the breakfast option. All was ok in the end.
The hotel was well located and such an easy walk to the seafront or into the main town. A basic room with all that we needed for our two night stay. I would stay again for the location.
by A verified traveler
A nice stay
Posted 21 Aug 2024 on HotelsThis hotel is a little tired and date, the rooms could do with being refurbished and having new furniture but I do love the location, views and ease of parking.
by A verified traveler
Disgusting hotel do not stay
Posted 13 Aug 2024 on HotelsDisgusting substandard room, ceiling water damaged and coming down, bath panel hanging off, wardrobe falling apart, table leg held together with masking tape, room smelling, nothing like photos, refused room, assistant manager victoria after contacting manager jo promised us a refund if we were not satisfied with room if we did not stay, which we did, 3 days later money has been taken from account, it shows you what sort of people are in charge of this run down building
by A verified traveler
Posted 12 Aug 2024 on Hotels
by A verified traveler
Posted 9 Jun 2024 on Hotels
by A verified traveler
Posted 8 Jun 2024
Me and my daughter stayed for 1 night, it’s overall a really nice hotel to stay at if your in Scarborough. The only thing we didn’t like was the walk from Scarborough seafront to the hotel, its a little to much for a 3yr olds little legs and didn’t realise you could walk over the bridge to get esplanade’s so unfortunately took the long way around. But other than that the overall stay was great staff was really friendly and you get what you pay for.
by A verified traveler
All good and happy
Posted 3 Jun 2024 on HotelsAll good. Very happy with my stay. Cgeck in quick and easy. Late checkout discussed and happy with the 12 oclock offer.
Comfortable hotel.
Bathroom could do with an update but it was fine for a quick one night stop over.
Brilliant sea view. Friendly staff.
by A verified traveler
Posted 1 May 2024
Love the location of the hotel and the view. Was disappointed to find no hairdryer in the room and furniture definitely needs updating, but despite that, very clean and comfortable.
