Ratings based on 155 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Oct 2024
Lovely rooms and breakfast and staff
Comment from Hotel Management
1 Nov 2024 by DICKENS, Hotel Management
Thank you for taking the time to review your stay with us. I am very pleased that our staff and service were to your expectations. Your feedback is extremely valuable to us and greatly appreciated as we are always striving to make sure that our guests stay is an enjoyable one, thank you for all your positive comments. We hope to maybe see you again in the future.
by A verified traveler
Posted 5 Sep 2024
Comment from Hotel Management
5 Sep 2024 by DICKENS, Hotel Management
Thank you very much for your review and choosing to stay with us. I am very pleased that you enjoyed your stay and your feedback is very important to us.
by A verified traveler
Posted 31 Aug 2024 on Hotels
Really nice room excellent service staff so friendly greet location.
Comment from Hotel Management
31 Aug 2024 by DICKENS, Hotel Management
Thank you very much for your review and choosing to stay with us. I am very pleased that our staff and service were to your expectations and that you enjoyed your stay with us. We really appreciate your positive comments, as your feedback is very important to us. We hope to maybe see you again in the future
by A verified traveler
The Dickens
Posted 19 Aug 2024 on HotelsWe have stayed here quite a few times. it's close to the centre & not too far from the seafront. The staff are friendly. the rooms are clean & comfortable. The full English breakfast is good, plenty of everything
Comment from Hotel Management
19 Aug 2024 by DICKENS, Hotel Management
Thank you for taking the time to review your stay with us. I am very pleased that our staff and service were to your expectations. Your feedback is extremely valuable to us and greatly appreciated as we are always striving to make sure that our guests stay is an enjoyable one, thank you for all your positive comments. We hope to maybe see you again in the future.
by A verified traveler
Posted 14 Aug 2024 on Hotels
Great place to stay for exploring Scarborough our only problem was that the room had no opening windows and we were just too hot . There was a fan provided but with no fresh ventilation it was a bit pointless
Comment from Hotel Management
14 Aug 2024 by DICKENS, Hotel Management
Thank you for taking the time to leave your feedback regarding your recent stay with us. I am very sorry that your stay did not come up to your expectations and for any disappointment this may have caused. I am very sorry that you could not open the window in your room as we would have been pleased to help you as the windows do open but I have taken your comments on board and I appreciate your feedback as it is very important to us.
by A verified traveler
Posted 10 Aug 2024
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Comment from Hotel Management
11 Aug 2024 by DICKENS, Hotel Management
Thank you very much for your review and choosing to stay with us. I am very pleased that you enjoyed your stay and that our staff and service were to your expectations. We hope to see you again in the future.
by A verified traveler
Posted 9 Aug 2024 on Hotels
Comment from Hotel Management
9 Aug 2024 by DICKENS, Hotel Management
Thank you very much for your review and choosing to stay with us. I am very pleased that you enjoyed your stay with us and that our staff and service were to your expectations. We hope to see you again in the future.
by A verified traveler
Posted 18 Jul 2024 on Hotels
Comment from Hotel Management
31 Aug 2024 by DICKENS, Hotel Management
Thank you very much for your review and choosing to stay with us
by A verified traveler
Posted 15 Jul 2024 on Hotels
Comment from Hotel Management
17 Jul 2024 by DICKENS, Hotel Management
Hi Peter,Thank you very much for your review and choosing to stay with us. I am very pleased that you enjoyed your stay and that everything was to your expectations. Your feedback is very important to us and we would look forward to maybe seeing you again in the future Many ThanksThe Dickens Bar & Inn
by A verified traveler
Posted 19 Jun 2024
* Nice place with good views.
* Very clean
* Only fly in the ointment was that I had a very early start
(work) and so could not get breakfast which is only served from 8:30
Comment from Hotel Management
19 Jun 2024 by DICKENS, Hotel Management
Thank you very much for your review and choosing to stay with us. I am very pleased that you enjoyed your stay and we hope to maybe see you again in the future. I am very sorry that you had to leave early as breakfast starts from 8.15 am but thank you for your feedback because it is very important to us.
