Ratings based on 265 Verified Reviews

3.9 out of 5
38% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 28 Oct 2024
I'd read the previous reviews before booking here so this is an up-to-date review now for everyone! 1. Over a few days, I found out from random people that the area DID have a dodgy reputation so possibly the previous reviews are fair. But locals told me that the council have made a big effort to sort this out. I'm a middle-aged woman staying ON MY OWN and I saw zero of any concern. 2. Lovely room, really clean, very quiet, very snuggly, plenty of space, very good hot water and shower. I even had a little fridge! 3. Big absence of staff. Sorry, I have to tell the truth. Management needs massively tightening up. No-one there when I left this morning, I just left a nice message and my keys on a table. No-one was there when I arrived either...I was really confused. 4. Overall: I really liked it! Stuart, tighten up on some stuff and you've got a gem of a place - somewhere non-corporate, brilliant location, warm, snuggly, inviting...I'll definitely stay again. But be there to meet me eh, and take my keys when I leave!
5 out of 5
by A verified traveler

Posted 20 Sep 2024
It is close to the railway station, all the main shopping streets, and plenty of places to eat and drink. The hotel is quiet, no traffic noise, and it is easy to walk to tourist attractions in South and North Bay from this central locations. I was glad I had booked this hotel as it exceeded my expectations.
3 out of 5
by A verified traveler

Posted 13 Sep 2024
Room clean, unfortunately the people running the property did not look or act professional, charged us more for parking than advertised. Walked in to property to be met witha smashed glass door, and several undesirable people in lounge area. Sorry would not book again
5 out of 5
by A verified traveler

Posted 7 Sep 2024
Quiet and friendly
4 out of 5
by A verified traveler

Posted 28 Aug 2024
hotel was situated close to shops and sea front room basic but comfortable ,staff helpful
4 out of 5
by A verified traveler

Lovely short stay

Posted 25 Aug 2024 on Hotels
Big room. Comfy bed. Friendly staff
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Aug 2024
4 out of 5
by A verified traveler

Posted 19 Aug 2024
All good will use again
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Aug 2024
5 out of 5
by A verified traveler

Posted 11 Aug 2024
Good value for money and great service 😊 Well recommend!
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