Ratings based on 558 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Great stay, booked on a whim and was very happy
Comment from Hotel Management
22 Nov 2024 by Gracias , Hotel Management
On behalf of the entire Ysuri team, we extend our sincere thanks for your kind words about your recent stay with us.We are glad to know that you enjoyed our facilities and the personalized attention we offer. Each member of our team works with dedication to make all our guests feel comfortable and well taken care of at all times.Thank you once again for your review and for choosing us, we look forward to welcoming you back soon!
by A verified traveler
Posted 21 Nov 2024
Great property, wonderful staff willing to assist with anything.
Comment from Hotel Management
21 Nov 2024 by Gracias , Hotel Management
On behalf of the entire Ysuri team, we extend our sincere thanks for your kind words about your recent stay with us.We are glad to hear that you enjoyed our facilities and the personalized attention we offer. Each member of our team works with dedication to make all our guests feel comfortable and well taken care of at all times.Thank you once again for your review and for choosing us, we look forward to welcoming you back soon!
by A verified traveler from Torrance
Posted 18 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Gracias , Hotel Management
On behalf of the entire Ysuri team, we extend our sincere thanks for your kind words about your recent stay with us.We are glad to know that you enjoyed our facilities and the personalized attention we offer. Each member of our team works with dedication to make all our guests feel comfortable and well taken care of at all times.Thank you once again for your review and for choosing us, we look forward to welcoming you back soon!
by A verified traveler
Posted 17 Nov 2024
I will always stay here whrn in Sayulita. Absolutely the best. Clean safe wounderful service, beach access restaurants and walking to town within 5 min
Comment from Hotel Management
18 Nov 2024 by Gracias , Hotel Management
On behalf of the entire Ysuri team, we extend our sincere thanks for your kind words about your recent stay with us.We are glad to know that you enjoyed our facilities and the personalized attention we offer. Each member of our team works with dedication to make all our guests feel comfortable and well taken care of at all times.Thank you once again for your review and for choosing us, we look forward to welcoming you back soon!
by A verified traveler
Posted 13 Nov 2024
The jr suite with ocean view was amazing . All as advertised . The hotel staff was very nice and attentive . The hotel was very clean and well maintained. My wife and I stayed 4 nights . We will be going back and we highly recommend booking
Cheers from San Diego
Comment from Hotel Management
13 Nov 2024 by Gracias , Hotel Management
On behalf of the entire Ysuri team, we would like to express our sincere appreciation for your kind and positive comments about your recent stay with us. We are proud to know that you were able to enjoy our facilities, services and personalized attention. Our team works hard to ensure that every guest feels welcome, comfortable and cared for at all times.Thank you again for your kind review and for choosing Ysuri, we look forward to seeing you soon!
by A verified traveler
Posted 28 Oct 2024
Cold a/c. Had hot water . Large clean room. Great view. Comfortable bed. Hotel uses key codes to access property and room, no keys, worked fine. Would recommend .
Comment from Hotel Management
28 Oct 2024 by Gracias , Hotel Management
On behalf of the entire Ysuri team, we would like to express our sincere appreciation for your kind and positive comments about your recent stay with us. We are proud to know that you were able to enjoy our facilities, services and personalized attention. Our team works hard to ensure that every guest feels welcome, comfortable and cared for at all times.Thank you again for your kind review and for choosing Ysuri, we look forward to seeing you soon!
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Gracias , Hotel Management
On behalf of the entire Ysuri team, we would like to express our sincere appreciation for your kind and positive comments about your recent stay with us. We are proud to know that you were able to enjoy our facilities, services and personalized attention. Our team works hard to ensure that every guest feels welcome, comfortable and cared for at all times.Thank you again for your kind review and for choosing Ysuri, we look forward to seeing you soon!
by A verified traveler
Posted 27 Oct 2024
Bad costumer service. Front desk staff not the most customer service oriented. I was charged twice for my stay and request for a refund was not even acknowledge.
The hotel has not the easiest access to the beach.
Booked through Expedia. :( :( :(
Comment from Hotel Management
28 Oct 2024 by Gracias , Hotel Management
Dear Liliana,Thank you for reaching out. I’d like to clarify that a double charge is not possible in this case, as your reservation was made with a prepaid method and the exact amount was already charged.If you have any further questions or need additional clarification, please feel free to contact our support team.Best regards,
by A verified traveler
Posted 20 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Gracias , Hotel Management
On behalf of the entire Ysuri team, we would like to express our sincere appreciation for your kind and positive comments about your recent stay with us. We are proud to know that you were able to enjoy our facilities, services and personalized attention. Our team works hard to ensure that every guest feels welcome, comfortable and cared for at all times.Thank you again for your kind review and for choosing Ysuri, we look forward to seeing you soon!
by A verified traveler from Piedmont
Posted 18 Oct 2024
Very nice and large rooms with balcony - pool areas really great - great location to towns and walking distance to less crowded beach going north.
Comment from Hotel Management
18 Oct 2024 by Gracias , Hotel Management
On behalf of the entire Ysuri team, we would like to express our sincere appreciation for your kind and positive comments about your recent stay with us. We are proud to know that you were able to enjoy our facilities, services and personalized attention. Our team works hard to ensure that every guest feels welcome, comfortable and cared for at all times.Thank you again for your kind review and for choosing Ysuri, we look forward to seeing you soon!
