Ratings based on 76 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Dec 2024
Comment from Hotel Management
2 Jan 2025 by Edgar R. , Hotel Management
Catherine thanks for your reply.
by A verified traveler
Posted 31 Dec 2024
My friend and I loved our four night stay at MOC. The property is beautiful, clean and secure. It’s conveniently located close to the towns centre. It is loud at night but earplugs helped!
Rigo and Alicia were awesome hosts and having breakfast made in the morning was a lovely experience! Would definitely stay here again on the next trip to Sayulita!
Comment from Hotel Management
31 Dec 2024 by Edgar R. , Hotel Management
Thanks for your review. We appreciate it very much. See you soon and happy new year. Cheers!
by A verified traveler
Posted 7 Dec 2024
We loved our stay here, the cutest place with the nicest staff. AWESOME location in Sayulita, 5 minute walk to the beach and close to the center of town. As previous reviews had stated, it’s very noisy at night, but there is a fan in the room and if you have it turned on it really drowns out the noise and also keeps your room nice and cool, but that fan also has a super bright light which was more annoying to me than the noise from the town. Breakfast every morning was wonderful and delicious but I do wish they had a coffee maker in the rooms so if I wanted coffee in the morning I could just make it in my room without going to the dining area. Minor inconveniences though. Also, it should be noted that the property is on a hillside and might cause some difficulty for guests with mobility issues. We really had a great time and would definitely stay again!
Comment from Hotel Management
7 Dec 2024 by Edgar R. , Hotel Management
Thanks so much for your reply, we appreciate your feedback and we will be glad to see you back soon.
by A verified traveler
Posted 4 Dec 2024
This us NOT a hotel false description. Its more like a B&B. No lobby staff comes in the morning to make some coffee and eggs.. rooms are small with no tv. Three floors with no elevators or bellman. This HOUSE was on a steep hill very dangerous to walk to. It is located in the very close to downtown. Beach is a 10 minute walkon super rocky roads.
Arrived at 2pm and yhe property was locked. Had to wait over an hour on the sidewalk with all our suitcqses. Contacted expedia to try to cancel this house bookingand rebook to an actual joyelbut the owner refused to cancel and expedia was no help. I was very disappointed with the service i received.i would have never booked this house if i knew that it wasnt a hotel. I would not stay here again nor rec. Ithink yhe owner need to update the property description and Expedia needs to verify the property descriptions before posting this adommend this oroperty
Comment from Hotel Management
5 Dec 2024 by Edgar R., Hotel Management
Carlos, we are very sorry that you did not have a good experience when visiting Sayulita at MOC. We always want our guests to have the best experience when visiting us, but unfortunately in your case it was not like that. However, it would help us a lot if you could tell us where it says that we are what we are not so that we can correct it and this does not happen again.
by A verified traveler
Posted 29 Nov 2024
The property had a great location near the main square. Things were a little noisy at night time but it was fun being so close to bars, restaurants & nightlife.
Comment from Hotel Management
29 Nov 2024 by Edgar R. , Hotel Management
Richard thanks for your review and it would be a pleasure to welcome you back on your next visit to Sayulita.
by A verified traveler
Posted 19 Nov 2024
This was an excellent property, with amazing staff. It has really cool boho vibe. Very comfortable bed and large seating area. Fantastic views.
It's very central and very close to everything; walkable everywhere. I would only say, this hotel is not for light sleepers as there is a a lot of activity and music coming from the central bars at night.
Thanks Rigo and team!
Comment from Hotel Management
29 Nov 2024 by Edgar R. , Hotel Management
Hi Sarah! Thanks so much for your review and it would be a pleasure to welcome you back on your next visit to Sayulita for all staff.
by A verified traveler
Posted 3 May 2024
by A verified traveler
Posted 7 Apr 2024 on Travelocity
The beds are very comfortable and a daily breakfast was provided. Accommodations are clean and tastefully decorated.
Breakfast was a variation of the traditional eggs, tortillas, and potatoes with juice and it was good.
We asked for fruit salad for breakfast and only once received sliced watermelon. It was delicious but not what we asked for. It would have been nice to have variety at breakfast i.e. fruit salad, yogurt, and granola.
The property is conveniently located by the square on a very steep hill, which could be an issue for those with mobility issues. This should be pointed out to would be travelers.
Also, due to the proximity to downtown, DURING Holidays and Festivities it is extremely loud until 4 am in the morning. Please be sure to carefully consider the time of year when booking and the hotel should make travelers aware of this fact. Many may love to party all night during the Fiestas but others may not.
The Staff were nice, helpful, and responsive. However, they spoke little English and communication was a bit of a challenge.
We suggest the Hotel put together a resource book to have to travelers in at the reception counter. It could have a map of the area. This book could feature popular local activities, lists places for various types of dining; fancy, laid back, delivery. It could list the best nearby ATMS or banks, as well as nearby convenience stores/pharmacies. Having such a resource, which we've found at other accommodations is very helpful.
Comment from Hotel Management
8 Apr 2024 by Edgar R., Hotel Management
Alexandra, thank you very much for your comments, we all take them into account.
by A verified traveler
Posted 4 Apr 2024
Great staff and view!
Comment from Hotel Management
8 Apr 2024 by Edgar R., Hotel Management
Margaret, thank you very much for having been your option to visit Sayulita, I hope we continue to be your option for your next visit.
by A verified traveler
Posted 25 Feb 2024
The staff is outstanding. Both Rigo and Alicia are kind , helpful, and quick to respond. They really made our stay. The property is all you could ask for and the location is convenient to the heart of Sayulita.
Comment from Hotel Management
25 Feb 2024 by Edgar R. , Hotel Management
Thank you very much Anya for taking the time to leave us your comments. I hope your stay was pleasant and we would love to welcome you on your next visit to Sayulita.
