Ratings based on 369 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Will Never Stay Here!
Posted 9 Jun 2024 on HotelsThis hotel is the worst place I’ve visited; I left immediately and did not stay. Hotels.com states front desk is open daily 10am-9pm. Upon arriving, we could not determine how to get into the property, with only a large, wooden wall to stare at. The massage lady next door showed how to lift a slats to reach inside to trigger the latch. Once opened, she called someone, with whom I spoke briefly, totally unaware of my reservation. The lady escorted us up a rusty spiral staircase which creaked and swayed with each step. In the room it was obvious the photos online were not an accurate representation of the condition of rooms. The air conditioning would not work. The homeless man who let us in the wooden wall upon our return was nice enough to tell us that no one would be around until the next day. Not acceptable for June in Mexico. Opening Hotels.com app I clicked “Contact Property,” rang multiple times and dropped. I accessed Customer Support chat. Past the robot questions, “Ahmed” messaged with me, nice and willing to help. Ahmed typed they, too, could not reach anyone in charge of the hotel. The Hotels.com support emailed, updating me of the refund request in process. Today I received an email stating that they cannot reach anyone at the hotel; my request for refund is denied. I do not give advice, only the facts of my experience. I will NEVER use Hotels.com again, and I definitely will never visit nor recommend Hotel Peix Sayulita.
by A verified traveler
Posted 8 Apr 2024
Very cool property location right on the beach. Staff was friendly and helpful. Would highly recommend everyone experience this Sayulita hotel, true gem.
by A verified traveler
Posted 30 Mar 2024
by A verified traveler
Posted 30 Mar 2024
Could be a very nice place if someone maintained it. Excellent location on the beach but owner needs to clean it up. Safe did not work, faucets loose, had to ask for towels and shampoo, metal staircase needs to be replaced.
by A verified traveler from San Diego
Posted 29 Mar 2024
Great location in front of beach. Good and fresh food. Also close to restaurants and bars. Julio was great, above and beyond service
Rooms were in poor condition, some mold visible. Second day moved rooms, someone left water running and flooded our room around 2:30 am. No compensation was offered. Paid for a different hotel and left after only two days.
by A verified traveler
Stay away - Far Away
Posted 26 Mar 2024 on HotelsThis was my 4th stay here since 2016. Always enjoyed my trips..but Without question this was the worst hotel stay of my life. The cockroach that scurried across my bare leg as i laid in bed one morning insured that. Place is dilapidated and disgusting. Stains all over the walls/drapes/floors. Rooms are now filthy. Bottle caps were on the floor in my room from day one. TV did not work. Bedding had no top sheet, there were holes in walls. there was no soap dispenser or even shampoo in the room. The safes were broken in both rooms i was in. I am not 100% sure they even cleaned rooms after guest leave. Best location on the beach by FAR…But in the last few yrs has become totally neglected. I get that it is likely being sold/torn down but the amt of neglect is totally unacceptable. To be fair though they did provide a bottle of shampoo (likely left by another guest) and towels once requested. Stay away.
by A verified traveler
Not like it use to be.....
Posted 25 Mar 2024 on HotelsEsperabamos que estuviera igual o mejor que cuando fuimos hace 4 años, pero nos encontramos con las instalaciones muy deterioradas, no funcionaba la refrigeracion, la caja fuerte no funcionaba, la puerta del balcon no cerraba con llave, la TV no funcionaba....Fuera de ahi, Julio nos trato de maravilla y la Comida muy rica...pero le deberian de hechar mas ganas al mantenimiento... La verdad no me senti seguro....
by A verified traveler
Ok for the cost
Posted 25 Mar 2024 on HotelsWhile the hotel could greatly benefit from some renovation and reinvestment of profits into its facilities, its prime location cannot be overstated. With its central position, guests enjoy easy access to nearby attractions and amenities. However, there's certainly room for improvement in terms of the hotel's upkeep and modernization efforts.
by A verified traveler
Posted 22 Mar 2024 on Travelocity
Right on the beach beautiful view !!!
by A verified traveler
Artist
Posted 21 Mar 2024 on HotelsMy stay was amazing. the staff was very helpful and accommodating. The rooms are simple and clean; no thrills, just a convenient comfortable place to rest your head, and enjoy the sight (if you have a view) and sounds of the ocean. The only thing missing or could use were lamps in the bedroom
