Ratings based on 96 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Oct 2024
The history of the hotel and how it blends into the town. Great staff that take care of you.
Comment from Hotel Management
8 Oct 2024 by HOTEL GRAN CASA SAYULA, Hotel Management
We appreciate your comment, it was a pleasure to receive you. We look forward to seeing you soon!
by A verified traveler
Posted 6 Oct 2024
The Staff is amazing the rooms are very cleaned. Is also with in walking distance from everything around down town Sayula.
Comment from Hotel Management
8 Oct 2024 by HOTEL GRAN CASA SAYULA, Hotel Management
We appreciate your comment, it was a pleasure to welcome you back. We look forward to seeing you soon!
by A verified traveler
Posted 16 Sep 2024 on Hotels
El muchacho que nos atendió en recepción el día que llegamos pésimo servicio nos brindó no nos quiso ayudar ni con las maletas.
Comment from Hotel Management
17 Sep 2024 by GERENCIA HOTEL GRAN CASA SAYULA, Hotel Management
Lamentamos el inconveniente presentado. Una enorme disculpa por ello!!! Sus comentarios nos ayudan a enfocarnos más en los detalles. Esperamos poder sanar su mal sabor de boca en su próxima visita!
by A verified traveler
Posted 22 Jul 2024
Property itself because of its over 200 yrs old is maintained but certain accommodations could be updated. Bed mattresses are hard and pillows too. Not enough toiletries. Our stay was overall ok.
Comment from Hotel Management
7 Aug 2024 by HOTEL GRAN CASA SAYULA, Hotel Management
We appreciate your comments. It was a pleasure to receive her and we appreciate her recommendations. We hope to have you back soon!
by A verified traveler from Redwood City
Posted 8 May 2024
Colonial traditional hotel within walking distance from city center.
by A verified traveler
Posted 18 Apr 2024
the restaurant closes early on Sundays and they were not a lot of options. when it came to variation of food
Comment from Hotel Management
18 Apr 2024 by HOTEL GRAN CASA SAYULA, Hotel Management
Agradecemos su comentario, fue un placer recibirlo. Lo esperamos pronto.
by A verified traveler
perfect weekend in Sayula
Posted 14 Apr 2024 on HotelsGreat location centrally located near everything and restarants . There is also breakfast buffet available in the mornings .. You even get 2 bottles of water in your room everyday
Comment from Hotel Management
17 Sep 2024 by HOTEL GRAN CASA SAYULA, Hotel Management
We appreciate your comments, it was a pleasure to have you visit us. We hope to see you soon!!!!
by A verified traveler
Posted 9 Apr 2024
Colonial style. Very relaxing. Nice staff. Beatiful barroco paintings
Comment from Hotel Management
16 Apr 2024 by Hotel Gran Casa Sayula, Hotel Management
Agradecemos su comentario, fue un placer recibirle. Lo esperamos pronto!
by A verified traveler
Posted 22 Sep 2023
Comment from Hotel Management
2 Nov 2023 by HOTEL GRAN CASA SAYULA, Hotel Management
Agradecemos su calificación. ¡¡Lo esperamos pronto!!
by A verified traveler
Posted 27 Jun 2023
The property is small but with a lot of charm. Room was simple and functional. Shower had amazing water pressure, a little too rough on the baby but we were able to adjust it. A/C unit worked very well thank god because we went during the major heat wave Mx had. The only complaint would be the pool water was not clean. Would stay here again.
Comment from Hotel Management
9 Jul 2023 by HOTEL GRAN CASA SAYULA, Hotel Management
Agradecemos sus comentarios, los esperamos pronto. Será un placer atenderlos nuevamente!!!
