Ratings based on 13 Verified Reviews
3.9 Room cleanliness
4.3 Service & staff
2.8 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Staff were friendly and inviting but the property in itself could do with a real good clean and update, chalets were quite good up-to-date with nice bathroom but mattresses need to be looked at as not very supportive
by A verified traveler
Posted 12 Sep 2024
by A verified traveler
Posted 28 Aug 2024
Very welcoming. Staff very helpful and friendly. Twin room small with limited storage but comfortable. Excellent breakfasts. We were there to visit Snape Maltings which was a short and easy drive away. Recommended and would stay there again.
by A verified traveler
Posted 13 Aug 2024 on Hotels
Comment from Hotel Management
14 Aug 2024 by Owner, Hotel Management
Not sure how you can leave a review like this as you didn't even stay! We apologised for the issues you brought up, and refunded you Immediately!
by A verified traveler
Posted 12 Aug 2024
Enjoyable stay
by A verified traveler
Posted 10 Mar 2024
An enjoyable stay. Friendly reception.
by A verified traveler
Posted 19 Jul 2023
No bin in bathroom towels too small and cheap , bedding cheap, outside area in poor state and bad marks on walls in room no food serverd in bar on a Monday eve not told on web sight so had to go out to find food would not have booked if known
Excellent breakfast tho
by A verified traveler
Posted 17 Jul 2022
by A verified traveler
Posted 3 Jun 2022
Really handy comfortable accommodation near RSPB Minsmere. Staff were lovely and accommodating with an early take away breakfast. Thanks!!
by A verified traveler
Great staff and service.
Posted 30 May 2022 on HotelsMy dog and I had a lovely stay here and we were both made to feel very welcome. The staff are all very warm and friendly. The accommodation is quite basic but clean and comfortable with a comfortable bed and hot shower, everything you need. A very well cooked breakfast is also included in the price. I didn’t have dinner but the food looked very good and well presented. The outside of the venue and garden areas could do with some TLC and tidying up but I think the business is still a working progress. With a little more attention in this area they will have a winner. This was my second stay and I will no doubt book this venue again. Their best asset by far is their staff and this on its own is what draws you back and I would highly recommend this venue on this merit. It makes such a difference to be greeted with happy and engaging staff. Service with a smile goes such a long way and is so important in making you feel a valued customer. I hope this business continues to grow and thrive and I wish them all good luck for their future.
