Ratings based on 353 Verified Reviews
3.6 Room cleanliness
4.0 Service & staff
3.2 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
AVOID - Backpaper hostel not hotel
Posted 27 Jul 2023 on HotelsThis is not by any stretch of the imagination a hotel. It would be generous to describe it as a tired student hall of residence or a cheap backpaper's hostel that has seen better days. The room is stark and very poorly equipped. Advertised for 'self catering' there were no amenities whatsover provided - no crockery or cutlery, no cooking utensils, not even a mug. There was no hair dryer. But worse than the spartan accommodation, the 'curtains' were little more than thin sheets and not all the windows were fully covered. After I complained, some basic kitchen equipment and a hair dryer was provided and the curtains were replaced with something just about adequate. However, as shown in the pictures, one of the windows cannot be covered as there is no mounting rail. The sun rises bright and early in Finland so sleep under these conditions is difficult. I was forced to forage for some black refuse bin liners and create my own black out covering.
All this for the ridiculous charge of €239 per night - for accommodation that would have been over-priced at €50. The hotel - who should be ashamed of themselves for this blatant price-gouging - apologised and we checked out early (one night refunded) and lost one day in this lovely town. It was the Opera Season which explains the cynical approach. Had we not had tickets for 2 performances we would have never have stayed a single night. AVOID!
PS:breakfast is just about adequate in quantity, very average in quality & OJ highly dilute!
Comment from Hotel Management
28 Jul 2023 by Reception, Hotel Management
Thank you for your visit and your feedback. It is a summer hotel destination, the apartments of which we use for 1-3 months. During the rest of the year, the site functions as a student dormitory. For this reason, the apartments are simply furnished. Information about the apartments can be found on the booking websites. July is the time of the high season, when the prices of accommodation facilities in the city center are unfortunately high, even for modest rooms. I hope your visit to Savonlinna went well in other aspects and you were able to enjoy the wonderful atmosphere of the summer city. We will be happy to help you when you plan your next visit, and we will help you find accommodation suitable for your needs. Have a nice continuation of the summer!
by A verified traveler
Posted 18 Jul 2022 on Hotels
Comment from Hotel Management
19 Jul 2022 by Taru, Hotel Management
Kiitokset arviosta ja käynnistä!
by A verified traveler
Posted 16 Jul 2022
An bare and empty dorm-style room with a shared bathroom and no amenities. Clean but disappointing at the $200 a night range.
Comment from Hotel Management
16 Jul 2022 by Reception , Hotel Management
Hey Steven! We are sorry that our Summerhotel wasn't good fit for you. We will send your rewiev forward. Have a nice summer!
by A verified traveler
Not good value for money
Posted 1 Aug 2021 on HotelsThis should be more accurately advertised as a hostel rather than a hotel. The room was more like a dirty hospital room than a hotel room. There was a kitchenette attached which was in the advertisement but no utensils or plates or anything to make it useful. The beds are small and uncomfortable, no television or air conditioning. I would have been perfectly fine paying half of the cost of this stay if the Hotels.com listing was more accurate. My wife and I stayed in the Main Hotel last summer really enjoyed our room and stay for exactly the same price. I would not recommend this place to anyone unless you are desperate for just a place to sleep. Breakfast was OK.
Comment from Hotel Management
2 Aug 2021 by Reception, Hotel Management
Hello!
Thank you for your feedback and for staying at our summer hotel. We are deeply sorry for the lack of cleaning in your room. I have forwarded the feedback to our cleaning staff and hotel general manager. We will do better next time.
by A verified traveler
Posted 9 Jul 2021 on Hotels
by A verified traveler
Posted 6 Jul 2019 on Ebookers
Comment from Hotel Management
7 Jul 2019 by Allu, Hotel Management
Hei,
kiitos palautteestanne!
by A verified traveler
Great hotel ,no wifi in most rooms though.
Posted 11 Aug 2018 on HotelsVery nice hotel with steam room,pool and great breakfast buffet. Only negative is lack of wifi in many rooms. Some rooms have shared bathroom.
by GRACE
Posted 5 Aug 2016 on Hotels
by Jan from Finland
Great location
Posted 25 Jun 2016 on HotelsIt's a student dormitory room used for accommodation during the summer. Small and a bit uncomfortable beds but otherwise quite alright. The breakfast was decent.
by A verified traveler
Posted 16 Aug 2024 on Hotels
Comment from Hotel Management
18 Aug 2024 by reception, Hotel Management
Kiitos kun laitoit palautetta!
