Ratings based on 5 Verified Reviews
5.0 Room cleanliness
5.0 Service & staff
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 May 2021
It is a nice property, love the design of the outdoor being indoor theme everything is outside except for bedrooms, bathrooms and kitchen. but it is up on a hill and doesn't have direct car access. you have to park at the bottom of the long steps. they did have someone come assist with a small pickup truck to get our bags up onto the property. During breakfast the bugs were everywhere since dining is outdoor, that only bothered us a little, the pool is not kid friendly its 5ft 9inches deep from beginning to end. The two days we stayed my children wouldn't get in because the water was cold n too deep. other that we loved the hospitality we were assisted with everything from car rental, booking tours and breakfast. thank you guys for everything.
Comment from Hotel Management
23 May 2021 by Heriberto, Hotel Management
We greatly appreciate your comment,
Our villas are within the tropical forest so it can be normal to see insects, but it is part of the natural environment that surrounds us and of its attractiveness.
The villa has some steps between floors, so it is not recommended for people with disabilities.
Perhaps the pool is not low enough for kinds, however it has 4.8 feet deep, and we provided flotation devices. In our description, it is indicated that it does not have heating.
We are very happy that you have enjoyed our hospitality, we always try to offer the best service to our customers.
We appreciate your recent visit, and we hope to welcome you again in the future.
by A verified traveler
Posted 6 Jan 2020 on Hotels
by A verified traveler
Posted 14 Aug 2019
Overall it was amazing. It was spacious, the A/C was working very well. The view from the property was spectacular. You are in the middle of the jungle with everything you need in the house. The only thing is that you should be after your little ones and keep an eye out for them because there’s stairs and almost no protection upstairs rails. I went with my two year old and had to be after him the whole entire time. But I love this place. Can’t wait to go back!!! And you are literally next to Rio Portalón and a waterfall. The property gives you direct access to the river and waterfall. Spectacular place.
Comment from Hotel Management
15 Aug 2019 by Heriberto Vega, Hotel Management
Thank you for sharing your experience. Absolutely, the fully equipped villa offers an ideal environment for nature lovers as it is immersed in the Costa Rican tropical forest with spectacular mountains views and partial ocean views.
The easy access to the beautiful waterfall from Casa Monos Locos is definitely very convenient
Thank you for your comment regarding the stairs and railings, we will take it into consideration for the future renovations
We appreciate your recent visit and hope to see you again
by A verified traveler from Temecula California
Posted 5 Jul 2019
There are beautiful views from this property, just bring plenty of bug spray to avoid bug bites. The entertainment & common areas are not closed off so you are subject to the natural surroundings.
The pool and deck are spacious. Overall great property.
Comment from Hotel Management
11 Jul 2019 by Frontdesk, Hotel Management
Dear Troy and Kim,
Thanks for sharing your experience!
We are glad you enjoyed your stay; the tropical forest, the spaciousness of the deck and pool and the stunning views of the forest making it perfect for nature lovers, yes, we are a bit off the beaten path.
Being surrounded by tropical forest, sometimes the insects can arrive occasionally, and yes we agree recommending to bring bugs repellent, specially the natural one.
We appreciate your recent visit and we hope to have the opportunity to be your hosts again in the future
Best regards!
by A verified traveler
Posted 15 Mar 2019
Very comfortable accommodations. The pool and sun deck were a welcome necessity as to escape the heat. The kitchen was well stocked to meet our needs to do some of our own cooking. The outdoor dining very comfortable shaded and a nice ambience. Location very private and quite except for our own noise. Had a washer and dryer but they were not functional. Our stay overall was very enjoyable.
Comment from Hotel Management
22 Mar 2019 by Portasol Team, Hotel Management
We appreciate your comment
Indeed, the house has a nice pool and a large deck, ideal for warm days
The location it has is very good since it is surrounded by tropical forest and distant from the nearest house, so it offers a good atmosphere of privacy.
As for the washer and dryer we already made the repair of it and we regret the inconvenience that this could cause.
Thank you for your recent visit and we hope to see you again in the future
Best regards!
Portasol team
