Ratings based on 461 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Dec 2024
This was our fifth visit to this facility. What stands out is the friendliness and helpfulness of the staff. They have always been top notch.
Comment from Hotel Management
5 Dec 2024 by Delighted, Hotel Management
Dear Guest, thank you for taking the time to share your feedback about your stay with us. We were delighted to hear that your stay with us was exactly what you have come to expect from Marriott. Thank you for continuing to let us take care of your accommodation needs when traveling to the area.
by A verified traveler from Clemmons
Posted 30 Nov 2024
We had noisy neighbors but the facility was fine. No complaints.
The staff was great!
Comment from Hotel Management
30 Nov 2024 by Hopeful, Hotel Management
Dear guest, thank you for taking the time to share your feedback. We sincerely apologize for noise issue you had to endure. We hope that you will continue to choose Marriott whenever you travel.
by A verified traveler
Posted 15 Nov 2024
Had to clean shower drain myself, full of other peoples hair. Other peoples items under the sink. Curtain so dirty I closed it and my eye was swollen for 12 hours from all the dust was suppose to get credit have yet to see it.
Comment from Hotel Management
17 Nov 2024 by Disappointed, Hotel Management
Dear guest, thank you for taking the time to share your feedback. We sincerely apologized for the issues you encountered during your stay with us. Providing a clean and safe environment for our guests is our number one priority and it looks like we fell short. We have issued a credit back to Expedia and you should have gotten a credit back through them. Expedia virtual credit card paid for your stay which you paid Expedia. We issued the credit to Expedia. we hope you will continue to choose Marriott whenever you travel.
by A verified traveler
Posted 7 Oct 2024
Had to call guest services for a hair dryer. Missing closet door. Curtains coming off rod. Thermostat very hard to reach for a short person. Dents in refrigerator. Afternoon/night staff not very nice.
Comment from Hotel Management
9 Oct 2024 by Hopeful, Hotel Management
Dear guest, thank you for taking the time to s hare your feedback. We sincerely apologize for the inconveniences you encountered. We hope you will continue to choose Marriott when you travel.
by A verified traveler
Posted 30 Sep 2024
Comment from Hotel Management
1 Oct 2024 by Thankful, Hotel Management
Dear guest, thank you for taking the time to share your feedback. We hope that your will continue to choose Marriott when you travel.
by A verified traveler
Posted 29 Sep 2024
While we did enjoy our short stay, we did smell weed both inside and outside the facility. Would nice not to have to be exposed to that, but I’m sure you can’t control that. Hated to check early due to the possibility of flooding and the possibility of loss of power and internet. Thanks to Lawanda, we had a heads-up and checked out early. WE’LL BE BACK!
Hoping Expedia will refund the early checkout!!
Comment from Hotel Management
1 Oct 2024 by Thankful, Hotel Management
Dear guest, thank you for taking the time to share your feedback. We look forward to having you stay with us when your back in Savannah.
by A verified traveler
Posted 16 Sep 2024 on Hotels
Comment from Hotel Management
16 Sep 2024 by Hopeful, Hotel Management
Dear guest, thank you for taking the time to share your feedback. We hope that you stay with us was just what you have come to expect from Marriott. We hope to see you again whenever your back in the area.
by A verified traveler
Posted 16 Sep 2024 on Hotels
Subpar. Highly disappointed with the condition of the room. Garbage for a Marriott, they should be ashamed.
Comment from Hotel Management
16 Sep 2024 by Disappointed, Hotel Management
Dear guest, thank you for taking the time to share your feedback. We were disappointed to hear that your stay with us was not what you have come to expect from Marriott. I have shared your feedback with the leadership team to review and prevent the issues you encountered from reoccurring in the future. We hope that you will continue to choose Marriott during your travel.
by A verified traveler
Posted 10 Sep 2024
Comment from Hotel Management
11 Sep 2024 by Happy, Hotel Management
Dear guest, thank you for taking the time to share your feedback. We hope your stay with us was just what you have come to expect from Marriott. We look forward to seeing you again whenever your back in the area.
by A verified traveler
Posted 8 Sep 2024 on Hotels
Comment from Hotel Management
11 Sep 2024 by Happy, Hotel Management
Dear guest, thank you for taking the time to share your feedback. We were delighted to hear that your stay with us was just what your have come to expect from Marriott.We look forward to seeing your again whenever your back in the area.
