Ratings based on 898 Verified Reviews
3.6 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
Staff was friendly but location was sketchy. I know it was New Year's Eve/ Day but i was awakened many times by the sound of heavy stomping and knocking coming from rooms above 1st floor where my room was located. Cleanliness was ok but not satisfactory. Problems was pubic hair not properly cleaned out of shower and the smell of Marijuana lingering throughout hallway and rooms.
Comment from Hotel Management
3 Jan 2025 by Manager, Hotel Management
Hello Brandon, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We will address your concerns with the appropriate departments to ensure a better experience for future guests.
by A verified traveler
Posted 31 Dec 2024
Very clean and comfortable
Comment from Hotel Management
2 Jan 2025 by Manager, Hotel Management
Hello Victor,We are delighted to hear that you found our hotel clean and comfortable during your stay. Our team strives to maintain high standards of cleanliness to ensure a pleasant experience for all our guests. If you have any other feedback or suggestions, please do not hesitate to reach out to us.
by A verified traveler
Posted 30 Dec 2024
Overall Nice
Comment from Hotel Management
1 Jan 2025 by Manager, Hotel Management
Hello Sondra,We are glad to hear that you had a nice stay with us. Your feedback is valuable to us, and we thank you for taking the time to share your experience. If there is anything we can do to improve for your future visits, please do not hesitate to let us know.
by A verified traveler
Posted 30 Dec 2024
STANKEST hotel i've ever stayed in - this place reeks... If you want a dirty place to stay, this is it. Stains everywhere even dookie on the toilet seat!!
Comment from Hotel Management
31 Dec 2024 by Manager, Hotel Management
Hello Jordan, We apologize for any inconvenience you may have experienced during your stay. We take all feedback seriously and will review your comments with our team for improvement. Thank you for bringing this to our attention.
by A verified traveler
Posted 29 Dec 2024
Good time
Comment from Hotel Management
29 Dec 2024 by Manager, Hotel Management
Hello carolyn,We appreciate you taking the time to share your feedback with us. We will review your comments internally to improve our services for future guests. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back in the future.
by A verified traveler
Posted 29 Dec 2024
So much noise at all hours of the night. Front desk staff was MIA for 20 mins before check in. Housekeeping woke us up at 730am.
Comment from Hotel Management
30 Dec 2024 by Manager, Hotel Management
Hello Jesse, We're sorry to hear about your experience. We value your feedback and will share your comments with the team for their review. Please feel free to reach out to management for further assistance with your concerns.
by A verified traveler
Posted 29 Dec 2024
Comment from Hotel Management
29 Dec 2024 by Manager, Hotel Management
Hello Stepahnie,We're sorry to hear that your experience fell short of expectations. Please feel free to reach out to us directly with any feedback you may have so we can address your concerns. We value your input and hope to have the opportunity to welcome you back in the future.
by A verified traveler
Posted 28 Dec 2024
Could not eat in our room other hotel red roof we were allowed
Comment from Hotel Management
29 Dec 2024 by Manager, Hotel Management
Hello Marc,We appreciate your feedback and understand your dining preferences. Each hotel has its own policies, and we regret any inconvenience caused. Your comments will be shared with our team for future improvements. Thank you for staying with us.
by A verified traveler
Posted 28 Dec 2024
I will never visit this location again
Comment from Hotel Management
29 Dec 2024 by Manager, Hotel Management
Hello Robert,We regret to hear about your decision not to return to our hotel. We appreciate your feedback and will use it to improve our services for all guests in the future. Thank you for sharing your thoughts with us.
by A verified traveler
Posted 28 Dec 2024
Nice
Comment from Hotel Management
29 Dec 2024 by Manager, Hotel Management
Hello Stepahnie,We are delighted to hear that you had a pleasant stay with us. Your feedback is truly appreciated as we strive to provide an exceptional experience for all our guests. Your satisfaction is our top priority, and we look forward to welcoming you back in the future for another enjoyable stay.
