Ratings based on 980 Verified Reviews
3.2 Room cleanliness
3.9 Service & staff
3.5 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Dec 2024
This is a terrible hotel. The room was dirty, there was a weird smell like tobbaco, I started to cough when I entered the room, I found a package of sopa behind the door so the clean service is horrible. I decided to cancel and they told me i need to do that with Expedia. They check me out, it was 11pm, I started to try to book other hotel but it was impossible, I assumed they are not allowed to rent rooms after 10pm(all of them were full). I had to comeback to this miserable hotel, despite they told me they couldn’t cancel my room, they told me that they check me out, so if I wanted to sleep there I need to pay for the room again as a walk in client which I did. I left early and I booked other hotel. Also, the fridge didn’t work. I paid for a king size and they gave me a double bed, they told me this is something I needed to fight with Expedia. But Expedia don’t have a solution, they charge me for the first night because I canceled, and Expedia didn’t guaranteed what I paid for(the king size bed) and also charge a disproportionately amount for this place that it is more like a bad and dreadful motel. Avoid this hotel! Believe me!
by A verified traveler
Posted 2 Dec 2024
Lack of maintenance. Carpets were cleaned back in the 1800's. Don't even look under the bed.
Comment from Hotel Management
2 Dec 2024 by General Manager, Hotel Management
Dear Omar, Thank you for your feedback. We sincerely regret that your experience did not meet your expectations and appreciate you bringing these concerns to our attention. While we strive to maintain a high standard of cleanliness and upkeep, we apologize this was not your experience. Your comments will be shared with our team to ensure immediate attention is given to areas needing care. We take our guest’s feedback seriously and hope you will stay with us again for a much-improved experience the next time your travels bring you this way.Selina GibbonsGeneral Manager
by A verified traveler
Posted 1 Dec 2024
Always great
Comment from Hotel Management
2 Dec 2024 by General Manager, Hotel Management
Dear Catherine, Thank you for choosing Quality Inn Savannah Historic District and for your kind feedback! It is truly rewarding to know that your experiences with us consistently meet your expectations. Providing exceptional service and a welcoming atmosphere is always our top priority, and we’re delighted to have earned your continued trust. We look forward to welcoming you back for another outstanding stay in the future. Your support means so much to us!Selina GibbonsGeneral Manager
by A verified traveler
Posted 24 Nov 2024
Wonderful experience, next to downtown and very friendly staff. Our pups loved staying here as well
Comment from Hotel Management
24 Nov 2024 by General Manager, Hotel Management
Dear Krista, Thank you for the excellent review of Quality Inn Savannah Historic District. We are thrilled to read about your fantastic stay and how much you and your furry friend enjoyed your time with us. Our location, services, and amenities, in conjunction with our dedicated team of hospitality professionals, help to create a memorable experience for our valued guests. It was our pleasure to host your visit, and we hope to see you soon.Selina GibbonsGeneral Manager
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
23 Nov 2024 by General Manager, Hotel Management
Dear Clarence, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Quality Inn Savannah Historic District. We look forward to your return and wish you all the best with your future travels.Selina GibbonsGeneral Manager
by A verified traveler
Posted 21 Nov 2024
There was a leak in the bathroom dripping in my head while I was sitting in the toilet bowl. Pancake machine was broken. Not many options besides toast and bagels for hot food. They should add some hard boiled eggs for some good protein option. Besides that excellent location and customer service.
Comment from Hotel Management
22 Nov 2024 by General Manager, Hotel Management
Dear Rosana,We appreciate the valuable feedback about your stay and the kind words about our location and customer service. We deeply regret the inconvenience caused by the bathroom issue and the limited breakfast options during your stay. Your suggestions, such as adding protein choices, are appreciated and will be helpful while we work to enhance our offerings. We hope to have another opportunity to accommodate you on your next visit to our city.Selina GibbonsGeneral Manager
by A verified traveler
Posted 21 Nov 2024
It was expensive. Very old building and very old furniture. Dirty and smelly unsafe area. Very noisy. We slept with our clothes as the sheets were dirty.
Terrible terrible experience!
Comment from Hotel Management
22 Nov 2024 by General Manager, Hotel Management
Dear John,Thank you for sharing your feedback. We deeply regret the discomfort and concerns you experienced and that your stay did not meet expectations. We are actively addressing areas that need improvement, ensuring a welcoming environment for all guests. We have noted your comments as we continue to monitor our property's condition and plan for future upgrades and changes. We hope you'll consider giving us another opportunity in the future to provide a much-improved stay.Selina GibbonsGeneral Manager
by A verified traveler from Rockledge
Posted 13 Nov 2024
The front desk staff is phenomenal. The Continental Breakfast is below average. We were there for three nights and no one ever came to clean our room, change our towels or empty the trash.
Comment from Hotel Management
13 Nov 2024 by General Manager, Hotel Management
Dear Steven,Thank you for your kind words about our front desk team! We’re glad they made a positive impact on your stay. However, we’re sorry for any inconvenience with housekeeping and breakfast, as we want every part of your experience to meet your expectations. Your feedback helps us address these areas, and we hope to welcome you back soon to provide an exceptional stay.Selina GibbonsGeneral Manager
by A verified traveler
Posted 12 Nov 2024
Older property. The room was clean, staff was friendly, but the outside is run down and the 2nd floor terrace was never cleaned. The trash was ovrflowing for 2 days and the tables weren't clean either.
Comment from Hotel Management
13 Nov 2024 by General Manager, Hotel Management
Dear Lisa,Thank you for sharing your feedback. It’s wonderful to hear that you enjoyed the cleanliness of your room and the friendliness of our team. We apologize for the missed upkeep on the terrace and exterior areas, as this does not meet our usual standards. Your comments are helpful as we strive to improve, and we hope to welcome you back for a more polished experience in the future.Selina GibbonsGeneral Manager
by A verified traveler from Land O' Lakes
Posted 12 Nov 2024
Comment from Hotel Management
12 Nov 2024 by General Manager, Hotel Management
Dear Steven,We are thrilled you had an excellent stay at Quality Inn Savannah Historic District, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Selina GibbonsGeneral Manager
