Ratings based on 990 Verified Reviews
3.1 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Sep 2024
Comment from Hotel Management
17 Sep 2024 by Manager, Hotel Management
Hello Aundrea, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
by A verified traveler
Posted 12 Sep 2024
Specifically room carpet was filthy, large stains all over the rug needed to wear shoes for Pete’s sake..
Bed was ok otherwise cleanliness was ok
Staff was friendly
No excuse to not be able to take off your shoes and walk around in your socks
Comment from Hotel Management
13 Sep 2024 by Manager, Hotel Management
Hello James, We appreciate you sharing your experience with us. We're glad you found the staff friendly and overall cleanliness satisfactory. We take all feedback seriously and will address the issues mentioned with our team. Your comfort is important to us, and we apologize for any inconvenience caused during your stay.
by A verified traveler
Posted 28 Aug 2024
A
Comment from Hotel Management
31 Aug 2024 by Manager, Hotel Management
Hello Alba,We value your feedback and your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!
by A verified traveler
Posted 22 Aug 2024
Caring staff
Comment from Hotel Management
22 Aug 2024 by Manager, Hotel Management
Hello Shirley,We appreciate your feedback regarding our caring staff. It's wonderful to hear that our team made your stay enjoyable. Our staff members strive to provide exceptional service to all our guests, and we're glad you had a positive experience. If you have any further comments or suggestions, please feel free to reach out to us.
by A verified traveler
Posted 31 Jul 2024
Looked run down
Comment from Hotel Management
1 Aug 2024 by Manager, Hotel Management
Hello Jacobi, We appreciate your feedback and value your opinion on our property. We constantly strive to improve and provide the best experience for our guests. Should you have any further comments or suggestions, please feel free to ÔÇïÔÇïcontact our management team.
by A verified traveler
Posted 7 Jul 2024
didn’t get room service at all the whole stay…. Pool
Was closed everytime went tI breakfast they always was out of food…Talk to front desk the didn’t try to do snything
Comment from Hotel Management
10 Jul 2024 by Manager, Hotel Management
Hello Tenosha, We apologize for the inconvenience you experienced during your stay. Your feedback will help us improve our services for future guests. If you have further concerns, please reach out to our management team directly so they can address them accordingly.
by A verified traveler
Posted 4 Jul 2024
Stay away
Comment from Hotel Management
5 Jul 2024 by Manager, Hotel Management
Hello Aleksandra, We're disappointed to hear you weren't fully satisfied with your stay. Please feel free to reach out to our management team to further discuss your concerns and provide valuable feedback for the hotel's improvement. Thank you for sharing your experience with us.
by A verified traveler
Posted 3 Jul 2024
Comment from Hotel Management
9 Jul 2024 by Manager, Hotel Management
Hello Kenneth, We value your stay and hope you had a pleasant experience overall. We'd love to hear more about your visit so we can ensure all our guests have a great stay in the future. Please feel free to contact us to share any additional details.
by A verified traveler
Posted 26 Jun 2024
quiet
Comment from Hotel Management
28 Jun 2024 by Manager, Hotel Management
Hello William,We appreciate your feedback regarding the quiet ambiance of our hotel. Your peace and comfort are our top priorities. If you ever stay with us again, please don't hesitate to reach out if there's anything we can do to enhance your experience further.
by A verified traveler
Posted 24 Jun 2024 on Hotels
Comment from Hotel Management
26 Jun 2024 by Manager, Hotel Management
Hello Brad, We are sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly so we can address any concerns you may have. We value your feedback and would like to ensure your future experiences are more enjoyable.
