Ratings based on 1,611 Verified Reviews
3.9 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Friendly and helpful staff. The hotel was close to everything.
by A verified traveler
Posted 22 Nov 2024
by A verified traveler
Posted 21 Nov 2024
Room was ok but staff were not very helpful. Staff were smoking cigarettes and weed outside and it was wafting all over the hotel! Took 3 people to refill the coffee at breakfast it was the concierge lady who finally did it. She was very helpful and pleasant.
Comment from Hotel Management
23 Nov 2024 by Hotel Management, Hotel Management
Thank you for choosing the Best Western Savannah Historic District for your recent stay, Sandra! While we're happy that you enjoyed our relaxing accommodations, we can't help but feel disappointed by your comments regarding our service as providing warm hospitality is how we are known. We will review your feedback internally and hope to have a second chance to win you over completely.
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
21 Nov 2024 by HotelMgmt, Hotel Management
We wish we had more details to understand the reason for your rating and would welcome the opportunity to host you once more to change your impression, Daniel.
by A verified traveler from Dover
Posted 20 Nov 2024
Staff was very pleasant and helpful.
Comment from Hotel Management
22 Nov 2024 by Hotelmgmt, Hotel Management
Our team will be happy to know that you appreciated their friendly service, Carolyn! Thank you for staying with us at the Best Western Savannah Historic District. We hope to serve you again soon!
by A verified traveler
Posted 19 Nov 2024
Location was good
Comment from Hotel Management
21 Nov 2024 by Hotelmgmt, Hotel Management
Thank you, Karen Clare, for sharing your review. We’re glad our location added convenience to your visit. We hope to have the opportunity to host you again and provide an experience that truly exceeds your expectations.
by A verified traveler
Posted 19 Nov 2024
The room and the staff were fantastic! Unfortunately at night, there was a lot of foot traffic that was disruptive and made it difficult to sleep.
Comment from Hotel Management
21 Nov 2024 by Hotelmgmt, Hotel Management
Jennifer, thank you for your feedback. It’s wonderful to hear you enjoyed your room and the service from our team. We’re sorry that outside noise disrupted your sleep and will look into ways to minimize this for our guests. We’d love to welcome you back for a more restful stay soon.
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Hotelmgmt, Hotel Management
Your five-stars mean the world to us, Johana! Thank you and we're excited for the opportunity to host you again.
by A verified traveler
Posted 18 Nov 2024
Wouldnt stay agaib
Comment from Hotel Management
20 Nov 2024 by Hotelmgmt, Hotel Management
Alexander, it’s disappointing to hear that your visit didn’t meet your expectations. We’d appreciate more details about your stay to better understand and address your concerns. Thank you for taking the time to leave your review, and we’re here if you’d like to reach out directly.
by A verified traveler from Jacksonville
Posted 17 Nov 2024
The property location is within walking distance of many places of interest in the downtown area. The staff provided exceptional service from the point of check-in through check-out and beyond.
I am pleased with my experience and would recommend the motel to others.
