Ratings based on 979 Verified Reviews
3.1 Room cleanliness
3.5 Service & staff
3.4 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Melbourne
Posted 25 Nov 2024
Property had construction work crews on site at 0800 on weekend.
Crews were working on flower beds outside of room, pouring gravel and shoveling it on sidewalks.
Comment from Hotel Management
26 Nov 2024 by Jay, Hotel Management
Thank you for staying with us. I hope the landscaping work we were doing was not in your way.
by A verified traveler
Posted 25 Nov 2024
The area was a little dirty on the outside the rooms were nice but still were kind of messy there were a couple bugs but nothing serious overall average experience would I book again? No. But if it was a last resort I would
Comment from Hotel Management
26 Nov 2024 by Jay, Hotel Management
Sorry for your experience. We are in process of cleaning up the hotel. Hope you can give us another chance in the future.
by A verified traveler
Posted 23 Nov 2024
The owner was so rude and they kicked me out because of family that wasnt even with me. Im 35yo female alone and didnt have anything to do with them. They record and threaten trying to intimidate people. Also make people wait across the street for a ride in the cold with all belongings. Worst experience ive ever had and would highly urge you to stay anywhere but baymont midtown savannah!
Comment from Hotel Management
26 Nov 2024 by Jay, Hotel Management
I am so sorry for your experience. Can you please give us a call at the hotel to discuss this.
by A verified traveler
Posted 22 Nov 2024
The reason for 1 star is because I'm still waiting for the refund of the mandatory $50 deposit you make guests pay for your non smoking policy. However, my entire floor smelled like weed and the AC / Heat unit was super loud.
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by J, Hotel Management
So sorry for your experience.
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by J, Hotel Management
Sorry for your experience.
by A verified traveler
Posted 10 Nov 2024
Service was excellent and felt veey safe.
Comment from Hotel Management
20 Nov 2024 by J , Hotel Management
We are so glad you had an excellent stay and felt safe at the hotel. This is what we strive for.
by A verified traveler
Posted 20 Oct 2024
Room was great for what I needed
Comment from Hotel Management
23 Oct 2024 by J , Hotel Management
Thank you for 5/5 ratings!
by A verified traveler
Posted 20 Oct 2024
Comment from Hotel Management
20 Oct 2024 by J, Hotel Management
Sorry for your experience.
by A verified traveler from Gainesville
Posted 18 Oct 2024
My room was dirty, had dust everywhere, hair's in the bathroom, dirty mirror, and a lot of dust on the furniture. The only clean thing was the bed sheets.
Comment from Hotel Management
20 Oct 2024 by J, Hotel Management
We are so sorry for your experience. We will share these comments with the staff and hope to better serve you in the future.
