Ratings based on 34 Verified Reviews

4.4 out of 5
82% of guests recommend
4.3 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 20 Nov 2023
Overall property was pretty good with garden area and outside dining. Food was acceptable. Off the main road and so less dust and traffic noise. Fan and AC unit worked. Room not as clean as it should be. Main problem, they had screen doors on each room which made a loud banging noise every time they were closed. With about 20 rooms that can make for a lot of unpleasant noise especially at all hours of the night. Also lots of people were smoking in all of the nice outside areas, not in the rooms supposedly, which at times made it uncomfortable to sit in close proximity to them.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Feb 2022 on Hotels
4 out of 5
by A verified traveler from Birganj

Posted 2 Mar 2020 on CheapTickets
Services are OK; Cleanliness was not so fine in room because daily cleanliness was not there. Intercom was not there; Lighting in room is poor; In the same price, it was fine to provide AC facility; Fooding and surrounding was fine.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Jan 2020 on Hotels
5 out of 5
by A verified traveler from Boston MA USA

Posted 5 Jan 2020
The guard opened the gate to give us keys. We desperately Needed to rest after walking 8 km from the East-West Highway. Excellent service and awesome guide. We are Nepali Speaking U.S Citizen, they treated us like friends. I strongly Recommend Tourists to check them out.
4 out of 5
by A verified traveler

Calm and relaxed place

Posted 1 Dec 2019 on Hotels
Good: Nice calm and relaxed place with very friendly staff. Bed was comfortable and room was clean. Bad: Wifi wasn't good in the room, water pressure was low and water wasnt hot (but not cold). Overall a pretty decent place to stay.
5 out of 5
by A verified traveler

Posted 18 Sep 2019
super friendly staff! excellent service! generally clean.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Aug 2019
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Apr 2019 on Hotels
5 out of 5
by A verified traveler from Alaska

Posted 25 Mar 2019
We have stayed at the Chitwan Village Resort three times, and it is our favorite hotel in Sauraha. The manager and staff are truly the best! As well, the gardens are beautiful, the breakfasts are generous and delicious, and rooms are great. But truly, we return again and again because of the wonderful staff and service. We hope to be back again next year!